You can automatically notify each broker or customer about the pickup and delivery of the load by enabling this toggle inside the settings page. This will allow you to focus on more productive tasks for your company instead of giving status updates all day long. Here's how to do it:
1. Open your Carrier TMS
2. Open the Main Menu & click on SETTINGS
3. Click the NOTIFICATIONS tab under the settings menu
4. Check the box for Enable sending pickup/delivery notifications to brokers
5. Click Save
From now on Brokers and Customers will receive an email for every load that has been picked up and delivered.
*Remember that you MUST have an email address listed in the Shipper/Customer section of the order.
Example of email notification on pick-up
Example of email notification on delivery
If you are Super Dispatch Mobile App only user, please contact support in order to enable this feature. We will gladly take care of it for you.
If any particular Broker or Customer wishes not to receive those updates anymore, they can easily unsubscribe from notifications by clicking on the link inside those emails. Once they unsubscribe they will not receive any broker updates from Super Dispatch.
For any questions please use our live chat on the bottom right corner of this screen, call 816-974-7002, or email [email protected]