Super Dispatch is not responsible for the payment of your orders. You can use Super Dispatch to send an invoice to the broker. As the dispatcher, you can send the invoice by using the dashboard.
Click on "Orders".
Click on the "Delivered" tab.
Click on "Options" and click on "Send Invoice"
Click on "Send".
QUICK TIP: The broker will receive the invoice immediately. The order will move to the "billed" tab if you need to access the order before the broker pays you. The order will move to the "paid" tab after the broker pays you.
QUICK TIP: It's very important that you change the status of the order to delivered before you send an invoice. If your driver uses the app properly, the status of the order will change after they send the BOL. If not, please do so via dashboard. Certain brokers may not pay you for an order that has not been marked as delivered on your end!
Please contact support at 816-551-7397 for more help!