Each driver will have a unique login email and password for the Super Dispatch app.  You cannot change or add a password for the driver from the Carrier TMS but you can provide them their login email to use to sign into the Super Dispatch mobile app.

By clicking the "drivers" tab on the right side of the page within the CTMS you will be able to see all your current driver profiles or be able to add a new one if needed. 

When you add a new driver, the driver will receive an email and text message to the information you added as their unique profile to set up their password. No two drivers should have the same login info as information can be lost this way from sync issues.

Here's a help article on how to add a new driver to your company profile.

If your driver is still having trouble with logging into the mobile app or if you have any questions please contact our support team at 816-974-7002 and we'll be happy to help!

Did this answer your question?