Becoming a Super Carrier will give your carrier a higher priority when requesting loads on the Super Loadboard and receiving loads from brokers and shippers using the Super Dispatch Shipper TMS! Some benefits of having Super Carrier status are:
By entering and uploading the following information in your
Carrier Profile, your account will be submitted for Super Carrier status:
- W9 Form (Not sure what this is? Click HERE)
- USDOT Certificate
- Cargo Insurance information (cargo insurance file, expiration date, cargo limit, deductible, agent name, agent phone)
Once your documents have been approved by a member of our Quality Compliance team, you will receive a confirmation message that your Super Carrier status has been approved. Once approved, you will receive a green Super Carrier badge which can be viewed by all shippers and brokers on the Super Dispatch Platform. This will also make you eligible for Instant Booking on the Super Loadboard (pending broker/shipper approval).
*Note* Although it is NOT required to have Super Carrier status on Super Dispatch, you may still continue using the platform and request loads on the Super Loadboard. However, we do suggest that you maintain a Super Carrier approved status as most shippers and brokers prefer to work with Super Carriers.
SUBMITTING YOUR DOCUMENTS:
To get started, click on the person icon with your business name on the bottom right corner if you're on the Carrier TMS. Select "Carrier Profile" from the available options. If you're on the mobile app, click "Profile" and then your business name to reveal the Super Carrier document center.
From here, you will see 4 fields to fill out:
Step 1 : Fill out Carrier Information
First, fill in all required fields on your carrier profile page and click "Save."
Step 2: Fill out Cargo Insurance
Upload your Certificate of Insurance document.
- The company name listed on your insurance document matches the company name on your Super Dispatch account
- Cargo insurance coverage is included -- usually, this is listed as "Motor Truck Cargo" or "On-hook"
- The policy effective date and policy expiration date must be visible and still effective (not expired)
Example of a Certificate of Insurance:
To finish Step 2, fill in all required fields for your Cargo Insurance and click Save.
Step 3: Upload W-9
- The company name listed on your W-9 matches the company name on your Super Dispatch account
- Part 1 - the Taxpayer Identification Number must be filled in
- Make sure the document is signed and dated
Example of a W-9:
To finish Step 3 upload your W-9 and click Save.
Step 4: Upload USDOT Certificate
Please upload the USDOT certificate that was mailed or emailed to you by FMCSA or a document showing your Operating Status is ACTIVE/Authorized for Property.
If you operate Intrastate, please upload your Motor Carrier Permit/Certificate issued by your state's Department of Motor Vehicles.
Example of a USDOT Certificate:
To finish Step 4, upload your USDOT certificate and click "Save."
When you have completed all 4 steps and click Save, your application to become a Super Carrier will be submitted! Please allow up to 5 business days to be approved. You may get a phone call or Email from us asking to verify some of your information.
If you have submitted your application to become a Super Carrier and have not heard back for more than 5 business days, please reach out to our Customer Support team using the orange chat box below or by calling us at 816-974-7002. We are here to help! Thank you for using Super Dispatch!
Submitting for Super Carrier on mobile is very similar to the process above:
1. In the app, click
2. Next, click the carrier name
3. From there, click all of the respective
Certificates and Documents
4. Upload the files
*NOTE* You do not NEED to be a Super Carrier to use Super Dispatch. All you need to use Super Dispatch is a valid DOT #. For more information on Super Carrier please contact [email protected]