Carrier TMS - How to Invite, Remove, Edit, & Reactivate Drivers

This article will cover:

First, log into your account on www.superdispatch.com by clicking Log In ➜ Carrier Log In

Next, click the Drivers tab in the far left-hand menu

This will take you to the Drivers page:

Inviting a Driver

Click the Drivers tab on the left-hand navigation menu.
Click the Invite Driver button in the top left corner and enter the required information.
Click Send Invite.

Select a deactivated driver you want to reactivate. Deactivated drivers are listed at the bottom of the list of drivers.
Click the three-dot button in the top right corner.
Click the Reactivate button.
In some cases reactivating a driver would mean the update of your plan.

Example: in the current billing period you are paying for 4 drivers. If you reactivate the 5th driver then your plan will update to 5 drivers and $50 extra.

New Policy effective Tuesday June 18th, 2024: Only drivers can edit their profiles. You’ll still have full visibility but won’t be able to make changes directly.
Dispatchers: You will have full visibility but cannot make direct edits. Encourage drivers to keep their profiles up-to-date. How driver can edit their profile?

Use the “Internal Notes” section to log important information about drivers. These notes are visible only to dispatchers and are crucial for effective communication and management.

If you still have questions, contact us by clicking the Intercom bubble at the bottom right corner.