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Carrier TMS - Error: "User with this email already exists"
Carrier TMS - Error: "User with this email already exists"

What to do when you get this error on the Add Driver page

Updated over a week ago

Are you getting this error when adding a driver??



Super Dispatch does not allow drivers to use the same email for two separate companies. If you have run into this error while adding a driver, simply use a new email for this driver for the account.

If the driver does NOT have a second email, simply contact our Support team to have them deactivate the email so it can be added to your account.

*Note* Once the driver's email is deactivated from the previous account, they will no longer be able to use the app under that account.

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