In this article we'll cover the basics of the Profile Menu inside the Super Dispatch Mobile App!
To access the Profile Menu, tap on the Profile Icon in the bottom right corner of the mobile app.
Profile Menu:
Here in the main Profile Menu you will see the following options:
Driver Profile (Displayed as Name and Email)
Carrier Profile (Displayed as Company Name)
Chat with Support (That's us!)
Help Documentation (Help Center)
Create Practice Load (Great for New Drivers!)
Settings (App Settings)
Log Out
Let's go over each option in a bit more detail. We'll start at the top and move down.
Driver Profile:
The driver profile page is where you can edit or update any information on your driver profile such as you Name, Phone Number, Trailer Capacity. This is also where your Driver Signature will be stored.
To change the Driver Signature tap Edit Signature, then Clear Signature.
Sign your name and then tap Save.
To change Personal Info tap on the Edit Personal Info button, update the necessary information and tap on Save button.
Carrier Profile
The Carrier Profile contains the following information: Carrier Info, Contact Info, Cargo Insurance, Documents (W9 & USDOT Certificate), Billing Info, ACH Payment, and Terms and Conditions.
Fleet Drivers: Unless you are the Fleet Owner, DO NOT change any information here.
Owner Operators: Filling out the Carrier Profile in full with automatically submit your application for Verified Carrier. Learn more about Verified Carrier in the articles below:
Chat with Support (That's us!)
Tapping Chat with Support is the best way to get in touch with our support team if you are ever experiencing a technical issue with the mobile app. You can also call us at +1 (816) 974-7002.
Help Documentation
By tapping this option, you'll be taken to our Help Center (you are here!) which is full of technical documentation about all of the Super Dispatch Products.
Create Practice Load
Each and every account created for the Super Dispatch Mobile App comes pre-loaded with a Practice Load that allows Drivers to learn how to properly move a load through the load "lifecycle" using Super Dispatch (New, Picked Up, Delivered, Billed, Archived)
Did you happen to really mess up that practice load and want to start over? Here's how to create a new one!
Settings Menu
In the Settings Menu you can adjust the following Super Dispatch Settings:
Status Updates: Enables the Send Status Update button on loads sent to you by Brokers and Shipper using Super Dispatch. Learn more here.
Loadboard Notifications: Notification settings for any Load Alerts set up by you.
Location and Maps: Set your map app preference here. (Google, Apple, Waze)
Log In with Face ID: Toggle the ability for Super Dispatch to use your Face ID from Apple to log you into the Super Dispatch Mobile App.
Terms of Service: Terms and Conditions of using the Super Dispatch Mobile App.
Privacy Policy: The Super Dispatch Privacy Policy lives here.
And that is a quick over view of the Profile Menu in the Super Dispatch Mobile App!
If you have any questions about the Profile Menu, or just wanna say hi to the support team, click the chat icon in the bottom right corner of your screen.