Now, dispatchers using the Carrier TMS can mark loads as Unpaid right from the Carrier TMS. Here is a step-by-step guide on how to mark a load as Unpaid!
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1. When in the Loads view, Navigate to the Paid tab, or Search for the load you need to mark as Unpaid.
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2. Then select Options.
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3. Select Mark as Unpaid.
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4. Once you see the confirmation at the bottom of the screen, the load will move back into the Billed tab of the Loads page!
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And thats all there is to it! If you have any questions, or need help marking a load as Unpaid, give our support team a shout by clicking the chat icon in the bottom right corner of your screen. 👋😊
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