Introduction
This article provides a step-by-step guide on how to add Super Dispatch as a Certificate Holder on your Certificate of Insurance—a crucial step in becoming a Verified Carrier on our platform. It's important to complete this verification, especially if you plan to access and use our Load Board, as only Verified Carriers have full access to its features. Be sure to carefully follow the steps below to ensure everything is set up correctly.
Adding Super Dispatch As A Certificate Holder
Adding Super Dispatch as a certificate holder on your Certificate of Insurance (COI) is simple and straightforward. Follow these steps to ensure Super Dispatch is properly listed on your COI.
Step 1: Contact Your Insurance Provider
Reach out to your insurance provider or agent and request that Super Dispatch be added as a certificate holder on your COI.
Step 2: Provide Super Dispatch’s Information
Provide the following details for Super Dispatch:
Super Dispatch
1617 Main Street Kansas City, MO 64108
Step 3: Receive and Upload the Updated COI
Once your insurance provider updates your COI, make sure to get a copy of the new certificate.
Upload the updated COI to Super Dispatch, ensuring it reflects the correct details.
Note: Please allow up to 5 business days for the Compliance team to verify your account. In the meantime, you are still able to utilize the Super Dispatch mobile app for inspections and BOLs. You can also browse the Super Loadboard and request to book loads. Some Brokers/shippers will NOT dispatch to you until you are verified through our platform.
Need Help?
Should you have any further questions or need additional assistance, please feel free to contact our support team at any time. You can reach us via email at [email protected], or simply click on the chat icon in the bottom right-hand corner of your screen to start a conversation with us. We're here to help and look forward to assisting you!
To expedite your insurance verification, you can have your insurance agent send a copy of your Insurance to [email protected] with Super Dispatch listed as the certificate holder. Super Dispatch's address is:
1617 Main Street
Kansas City, MO 64108
Please make sure to include your DOT # in the email, as well as:
1. The insured party
2. Policy Expiration Date
3. Motor Truck Cargo Limit
4. Super Dispatch's name and address
Once the COI has been emailed to [email protected], please allow up to 5 business days for the Compliance team to verify your account. In the meantime, you are still able to utilize the Super Dispatch mobile app for inspections and BOLs. You can also browse the loadboard and request to book loads. Note* Some Brokers/shippers will NOT dispatch to you until you are verified through our platform.
If you have any further questions feel free to reach our Support team using the chat bubble in the lower right-hand corner of the screen or give us a call at 816-974-7002.