SuperPay - Micro-Transactions

This article will explain what a micro transactions is, where to find them, and how to use them to verify your SuperPay account

Updated over a week ago

What is a Micro-Transaction?

A micro-transaction is like a tiny financial handshake 🤝, confirming that your bank account is all set to join the SuperPay payments party in Super Dispatch 💳. We've teamed up with a reliable third-party payments provider to make this happen.

To give your bank account the green light and ensure it plays nicely with our partner, our system will send over three micro-transactions 💰.

Setting up SuperPay

To kickstart your SuperPay journey, follow these simple steps:

1. Access your Carrier Profile 🚚

2. Navigate to SuperPay

3. Click "Set Up SuperPay" 🌟

Let's get you started with ease!



Once you click "Set Up SuperPay," it's time to provide some vital business information:

- Business Name 🏢

- EIN (Employment Identification Number) 🔢

- Routing and Account Number 📊

Let's ensure a smooth setup process!


Once this information has been successfully uploaded, our system will automatically send you a series of micro-transactions. Once that is done, you will see the following message:

Please note: The "Verify Bank Account" will remained greyed out until the allotted time for the transactions to arrive has expired. The Support Team can not speed up this process, nor can they see the amount of the transactions. You MUST wait until they arrive in your account.

How to verify micro-transactions?

Please expect a processing time of several business hours, with the micro-transactions typically appearing in your account within 1-2 business days. Once they successfully land in your bank account, they will be displayed as follows: 🕒🏦🪙

notice that we've sent your account 2 small deposits (a few cents each), followed shortly by a withdrawal of the sum, giving you the micro-transactions on your bank account’s ledger.

Entering the transactions

Please input the transaction amounts precisely as displayed above into the Super Dispatch SuperPay verification section within your Carrier Profile section of your Carrier TMS. 📊✅

Select Verify Bank Account:


Again, Please input the transaction amounts precisely as displayed above into the Super Dispatch SuperPay verification section within your Carrier Profile section of your Carrier TMS. 📊✅

Simply click on "verify," and you'll be all set! 🚀

Closing

If your micro-transaction submission was successful, your account will display the reassuring "Verified" status. However, should you encounter a validation error, please note that you have only two attempts to submit these transactions accurately. In the event of two unsuccessful attempts, kindly contact Super Dispatch Customer Support for further guidance and assistance. 🛠️📞

To delve deeper into SuperPay and access comprehensive information, we invite you to explore our Help Center, where you can find valuable insights in the following articles: 📚🔍

SuperPay for Carriers






Did this answer your question?