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SuperPay Now: How to change your payment method post-delivery using SuperPay
SuperPay Now: How to change your payment method post-delivery using SuperPay

This article will explain how to change your payment method to SuperPay post delivery

Updated over a week ago

With SuperPay, you can now change the payment method for a delivered load using the SuperPay Now feature!

If a payment method other than SuperPay was selected for a load that has already been delivered, you can now select SuperPay Now as a payment option for the load if it meets the following criteria:

1. If both the carrier's account and your Shipper account have been onboarded to SuperPay

2. If the delivered/invoice status was made with a different payment method )Direct Deposit, ACH, etc.)

3. If the load has not been manually accepted by you (the shipper)

The system will then ask you for a confirmation:

Once confirmed, the payment method will change to SuperPay and show SuperPay Charged:

The carrier will see the following:

SuperPay has never been easier to use!

If you have any further questions or concerns regarding SuperPay, feel free to reach out to our Support team: [email protected]

Thanks for using SuperPay!

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