Introduction
Welcome to a seamless integration of efficiency and convenience! We're thrilled to introduce the Super Dispatch Chrome Extension, specifically designed to elevate your experience on Message Plane.
The Chrome Extension is tailored to meet your needs. It's an effortless way to synchronize your dispatch details, track shipments, and communicate with peers, all within the familiar interface of Message Plane.
Let's dive in and discover the benefits awaiting you with the simple addition of the Chrome Extension to Message Plane!
Setting Up Super Dispatch: Connection
You'll first want to add the Super Dispatch: Connection Extension to Google Chrome to get started. Just click on this link HERE to grab it 🚀. It's super easy and quick! 🎉
2. Next, simply click on "Add to Chrome" 👇 and you're all set!
3. From there, click "Add Extension" 🖱️
Posting/Un-Posting From Message Plane
1. Next, head over to Message Plane and log in to get started. 🚀🔑
2. Then, click on "Orders" to continue. 📋👈
3. Select an order you'd like to import to Super. 🔍📥
4. Once you open the Load, you'll notice a new button that lets you "Post to Super LoadBoard". 🆕🔘
5. After clicking "Post to Super LoadBoard," a pop-up will appear, reminding you: "To post to Super LoadBoard, you should be logged in to Shipper TMS. Log in to Shipper TMS, then try to post your Load." 🚚💻🔔
6. Once you've successfully logged into Shipper TMS and clicked "Post to Super LoadBoard," you'll receive a confirmation message. 🌟📩
7. You can also keep tabs on the status of your Order through the panel on the right-hand side of Message Plane. Plus, you can click the blue hyperlink to view the order directly on Shipper TMS. 🔍📌🖱️
8. If you remove the load from the LoadBoard, click "Unpost From Super LoadBoard" 🚫🔙.
Status Changes
Once a Carrier requests the load and you, as the Shipper, accept the request, the Status inside of Message Plane will update to Pending. 🔄🚚🤝
Once the CARRIER accepts the Load Offer, the status will also change to "Accepted." 🚚 ✅
In addition to changes in Pickup/Delivery status, Message Plane users will also be able to view Pickup and Delivery ETAs and the driver's most recent location. 📍⏰🚛
TroubleShooting
If the Chrome Extension is "not showing up" in your CRM, there are two potential solutions you can try:
Option 1: Reaccept Permissions
Step a: When you see the permissions alert in Chrome (refer to the screenshot), click "Accept Permissions."
Step b: Return to your CRM, and the Super Dispatch order information should now be displayed in the UI.
If Option 1 doesn’t resolve the issue, move on to Option 2.
Option 2: Remove the extension from Chrome and re-download it.
-- Steps: (See the existing help article instructions)
Conclusion
That's it! You're now all set to start using the Super Dispatch Importer with Message Plane! 🎉👍 If you have any additional questions or concerns, please don't hesitate to reach out to our support team at [email protected]! You can also give us a call at +1 (816) 974-7002. We're here to help! 📧📞🤝