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Carrier - 2 Factor Authentication
Carrier - 2 Factor Authentication

In this Article we are going to be going over how to set up 2 factor authentication.

Updated over a week ago

Introduction

Hey there! A big welcome to Super Dispatch if this is your first time exploring our articles. Today, we're diving into the 2-factor authentication (2FA) world and how you can set it up!

2FA is a powerhouse of a security method that doubles up your defense by requiring two forms of identification before granting access to data and resources. It's like having a double door to your digital kingdom, ensuring only the right folks get through.

Why is 2FA a game-changer for businesses? It's all about safeguarding the keys to the kingdom - your sensitive information and networks. By deploying 2FA, businesses dramatically lower the risk of cybercriminals getting their hands on internal data for nefarious purposes.

But the perks of 2FA don't stop there. Forget about carrying around token generators or downloading specific apps. Nowadays, most systems cleverly use your mobile device for a quick text, call, or even a bespoke 2FA setup tailored to the business, making it easy to confirm it's you.

Benefits

Here's why 2FA is winning hearts and minds:

  • Say goodbye to hardware token generators; we offer a quick and easy code that will be sent either via email or SMS

  • You will be able to stay logged in for 14 days without the need to enter a verification code each time you log in!

  • A limit on passcode attempts stops brute force attacks, keeping cyber snoops at bay.

  • The whole setup is a walk in the park, user-friendly, and straightforward.

Let's get you started on making your digital world a safer place with 2FA!

Logging In To Your Account

Below, we are going to walk you through how to get this set up 👇

Carrier TMS 👇

  1. User opens Log In and enters their credentials, clicks Log In:

Receiving The Code

Once you've input your credentials, get ready to see a page like this 👇

Key Information:

  • The verification code will expire after 10 minutes. If a new code is requested in this timeframe, the same code is sent to a user with the same email or phone number.

  • After logging out and logging in again, 2FA will not be asked for 14 days

Carrier TMS

If you want to receive the code via SMS, select "Recieve Code Via SMS (Text Message.) This will send the code to your number on file for your dispatcher account.

Note: Additionally, you can request a new verification code using the Resend code.

The Email / Text Message

Once you receive the code via the email provided, you can come back to the page shown above; you will come back to the page shown above and enter it there below, is what the email should look like 👇

Again, you will want to come back to either of these 2 screens and enter the code you received via email or SMS

Conclusion

That's it! You are all ready to start using 2 2-factor authentication on your account! If you have any further questions or need additional assistance, please get in touch with our support team anytime. You can reach us via email at [email protected], call us at +1 (816) 974-7002, or click on the chat icon in the bottom right-hand corner of your screen to start a conversation with us. We're here to help and look forward to assisting you! 🚚

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