Driver App - 2 Factor Authentication

In this article, we'll guide you through the process of setting up Two-Factor Authentication within the driver app.

Updated over a week ago

Introduction

Hey there! A big welcome to Super Dispatch if this is your first time exploring our articles. Today, we're diving into the 2-factor authentication (2FA) world and how you can set it up!

2FA is a powerhouse of a security method that doubles up your defense by requiring two forms of identification before granting access to data and resources. It's like having a double door to your digital kingdom, ensuring only the right folks get through.

Why is 2FA a game-changer for businesses? It's all about safeguarding the keys to the kingdom - your sensitive information and networks. By deploying 2FA, businesses dramatically lower the risk of cybercriminals getting their hands on internal data for nefarious purposes.

But the perks of 2FA don't stop there. Forget about carrying around token generators or downloading specific apps. Nowadays, most systems cleverly use your mobile device for a quick text, call, or even a bespoke 2FA setup tailored to the business, making it easy to confirm it's you.

Benefits

Here's why 2FA is winning hearts and minds:

  • Say goodbye to hardware token generators; we offer a quick and easy code that will be sent either via email or SMS

  • You can stay logged in for 14 days without entering a verification code each time you log in!

  • A limit on passcode attempts stops brute force attacks, keeping cyber snoops at bay.

  • The whole setup is a walk in the park, user-friendly, and straightforward.

Let's get you started on making your digital world a safer place with 2FA!

Driver App

Below, we are going to walk you through how to get this set up 👇

Login

  • The first thing you are going to want to do is log in using the Super Dispatch Driver App

  • Once there, just click login 👇

Then, Enter your email and password


Email Verification

Once you have logged in, you will be presented with a screen that is going to ask you for a code that was sent to your email

Email Inbox

After sending the code, please look in your Email Inbox for the email displayed on your screen. It should look like this 👇

Back To The App

Once you have the code, you can just return to the app and enter it there. Once it is entered correctly, please click Login!


SMS (Text Message)

If you would rather a code be sent to you Via SMS, when you return to enter the code, you will get a screen asking if you would like to receive the code via SMS. You will click this, and then, moving forward, the code will be sent to you via text!

Messages App

The code to your messages App should look something like this

Once you have the code copied, please return to the app, and enter it there.


FAQ

How Long will the Code last?

  • The code will officially last for 14 days. This means you should not be prompted to re-enter it until then. Additionally, if you stay logged into the app, it will not prompt you to re-enter it.

What are the benefits?

  • 2 Factor Authentication is the best and most secure way to keep your account safe from potential threats or hackers. It becomes much harder to get into your account when 2FA is active!

Can I Turn It Off?

  • 2FA is a keeper! We're keeping it on for good because your account's security means the world to us, and we won't be offering an option to disable it. As a friendly reminder, it's all about ensuring your account stays secure!

Conclusion

That's it! You're ready to log in using 2FA inside the Super Dispatch Driver App!

If you have any further questions or need additional assistance, please contact our support team anytime. You can reach us via email at [email protected] or simply click on the chat icon in the bottom right-hand corner of your screen to start a conversation with us. We're here to help and look forward to assisting you! 🚚

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