Loads may have miscellaneous documents that go along with them, i.e. release forms, gate passes, etc. The ability to attach documents to the load and send them altogether to a driver's mobile app comes in very handy.
Here is how you can do that from the Carrier TMS:
From the Loads page, click on the Load ID to view the Load Details page.
2. Navigate to the lower right hand section of the screen, and locate the Attachments Section just between the Customer section and the Internal Notes section.
3. Under Attachments section, click on the blue "Upload Attachments" section to open your file browser.
Tip: You can also Drag & Drop files here!
4. In the pop-up window that show up, choose the file that you'd like to attach to the order. And click on Open.
Note: Make sure that you do not have Pop-up Blockers enabled in your browser.
Now, when you Assign this load to a Driver, the attachment will be included as part of the Load. They will be able to view it by scrolling to the very bottom of the Load Details screen on their Super Dispatch app, under Attachments.
Note: you can attach any file to the dashboard anytime (except large video files). If you attach an attachment to an order that already Picked Up or Delivered, the Super Dispatch app needs to be refreshed by the driver to show the attachments.
Attachments can be added to an order by the driver as well.
If you need Help or further assistance, please contact Support chat on the bottom right of the screen.