It's easy to get started with Super Dispatch! Once logged into your dashboard, follow these 5 steps to get started. If you need help, use the orange chat icon in the bottom-right of your screen for help or use our library of video tutorials.
STEP 1: EDIT PROFILE
Set up your company information as you want it to appear on your bill of ladings and invoices. You can also upload your company logo which will be shown on your bill of ladings. If you wish to include a billing contact for your customers' please add their information here. This will be shown on the invoices you send.
STEP 2: SETTINGS
Settings allow you to customize your account. For instance, you have the ability to turn off the option for your drivers to send invoices. 'Fleet Drive Mode' disables the ability for your drivers to modify loads. You can also add your own terms and conditions.
The bottom of this screen is where you can see the load boards that allow you to import their PDF dispatch sheets directly to Super Dispatch - no manual entry! By using our chrome extension many of these also allow a 1-click order creation process. If you receive loads from private customers you can always create your orders manually. Importing contacts (Step 4) will help you do this quickly.
STEP 3: DRIVERS
You can add, deactivate and remove drivers. Please note that our plans adjust based on number of drivers you have.
Click "Add Driver" and fill out the information.
IMPORTANT! The credentials you create for your driver will be the same credentials they use to log into their Super Dispatch mobile app! If your driver does NOT use these credentials they will not see the loads you assign to them.
STEP 4: CONTACTS
Contacts make it easy for you to quickly move through the order creation process. Once a contact is stored, their information auto-populates moving forward.
You can easily upload your list of contacts from other sources. Here is a GUIDE on how to do it.
NOTE: If you use QuickBooks Online or Desktop you can sync your contacts from QuickBooks. Please view the QuickBooks tab to learn more.
STEP 5: CREATE AN ORDER
Creating orders is easy! There are 4 ways to create an order.
- Our Google Chrome Extension (you must be using Chrome browser). After install, you will see 'Import to Super Dispatch' button when you are inside websites such as Central Dispatch, Cars Arrive Network, RAT, Carmax, etc..(full list in your settings page). Learn more here.
2. Uploading PDF files by clicking on Import Dispatch Sheet button from your orders screen.
3. By emailing PDF files to the custom email address listed at the bottom of your settings page.
4. By manually filling in the information after you click on blue Create Order button.
Now that you've created an order- you are ready to assign it to a driver. If you driver is logged into the mobile app with the credentials you passed to him/her, they will automatically get a notification that a new load has been assigned.
That's it! You have created an order and assigned it to a driver. You are now ready to move a load with Super Dispatch!
Reports allows you to create a spreadsheet for all activity between the dates and drivers you choose. Simply select the data you want to see and press the blue export button. You will receive an email with a spreadsheet attached. Reports also allows you to calculate driver pay by percentage for selected dates.
The GPS Tracking tab allows you to see within a few minutes of where your drivers location is. Click 'add drivers' and select who you want to track. They will receive a notification asking them to turn on location for Super Dispatch. Move you cursor over the driver you want to see and their address will pop up and the map will magnify to show their location.
Trip planning allows you to drag and drop several orders (loads) into a 'trip' for a driver and assign it to them. You can then track the progress of a trip.
For further help please call us anytime 816-974-7002!