Load Offers FAQ

11 articles in this collection
Written by Antonio Hickman

How do I get paid for this load?

Written by Antonio Hickman
Updated over a week ago

The order was cancelled mid-delivery by the broker. The broker sent that same order to me once again. How do I access the second order?

Written by Antonio Hickman
Updated over a week ago

My driver archived/deleted an order. Where can I find it?

Written by Antonio Hickman
Updated over a week ago

My driver does not see the order on his/her mobile app. How can I fix this?

If your driver doesn't see a load on his/her mobile app it may be because the load still needs to be assigned to the driver.

Written by Antonio Hickman
Updated over a week ago

Do I have to pay for the Super Dispatch app and Carrier TMS?

Written by Antonio Hickman
Updated over a week ago

Where can I find the signatures and view the BOL from the dashboard?

Written by Antonio Hickman
Updated over a week ago

How do I prevent my driver from seeing the payment?

Written by Antonio Hickman
Updated over a week ago

How will my driver access the order information on their mobile app?

Written by Antonio Hickman
Updated over a week ago

Multiple people (owner, dispatcher) need to access the Super Dispatch dashboard. How do we set them up?

Written by Antonio Hickman
Updated over a week ago

I can't see the Pickup/Delivery location on my Mobile App or Dashboard. How do I edit or access this information?

Written by Antonio Hickman
Updated over a week ago

How do I add an Invoice ID?

Written by Antonio Hickman
Updated over a week ago