How do I change the status (new, picked up, delivered) of an order?

Written by Antonio Hickman
Updated over a week ago

How do I get paid for this load?

Written by Antonio Hickman
Updated over a week ago

The order was cancelled mid-delivery by the broker. The broker sent that same order to me once again. How do I access the second order?

Written by Antonio Hickman
Updated over a week ago

My driver does not see the order on his/her mobile app. Do I need to assign the load to them? How do I do this?

Written by Antonio Hickman
Updated over a week ago

My driver archived/deleted an order. Where can I find it?

Written by Antonio Hickman
Updated over a week ago

Do I have to pay for this app and dashboard?

Written by Antonio Hickman
Updated over a week ago

Where can I find the signatures and view the BOL from the dashboard?

Written by Antonio Hickman
Updated over a week ago

How do I prevent my driver from seeing the payment?

Written by Antonio Hickman
Updated over a week ago

How will my driver access the order information on their mobile app?

Written by Antonio Hickman
Updated over a week ago

We have multiple people (owner, dispatcher) who need to access to the Super Dispatch dashboard. How do we get them set up?

Written by Antonio Hickman
Updated over a week ago

I cannot see the pickup/delivery location on my mobile app or dashboard. How do I edit or access this information?

Written by Antonio Hickman
Updated over a week ago

Where can my driver find his/her username and password?

Written by Antonio Hickman
Updated over a week ago

How do I add an Invoice ID?

Written by Antonio Hickman
Updated over a week ago