Load Offers & Working with Brokers

Click here to learn how to work with our brokers & accept load offers

Jake MacDonald avatar Mac Van Leuvan avatar
10 articles in this collection
Written by Jake MacDonald and Mac Van Leuvan

Requesting vs Booking Loads on the Loadboard

What is the difference between the Request button and the Book Now button when looking at the loadboard?
Jake MacDonald avatar
Written by Jake MacDonald
Updated over a week ago

Why can't my documents be verified?

This article will explain why your company's documents cannot be verified through Super Dispatch's compliance monitoring process
Mac Van Leuvan avatar
Written by Mac Van Leuvan
Updated over a week ago

How do I get paid for this load?

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Written by Mac Van Leuvan
Updated over a week ago

The order was cancelled mid-delivery by the broker and resent. How do I access the resent load details?

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Written by Mac Van Leuvan
Updated over a week ago

My driver archived/deleted an order. Where can I find it?

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Written by Mac Van Leuvan
Updated over a week ago

My driver does not see the order on his/her mobile app. How can I fix this?

If your driver doesn't see a load on his/her mobile app it may be because the load still needs to be assigned to the driver.
Mac Van Leuvan avatar
Written by Mac Van Leuvan
Updated over a week ago

Do I have to pay for the Super Dispatch app and Carrier TMS?

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Written by Mac Van Leuvan
Updated over a week ago

How do I prevent my driver from seeing the payment?

Mac Van Leuvan avatar
Written by Mac Van Leuvan
Updated over a week ago

Multiple people (owner, dispatcher) need to access the Super Dispatch CTMS dashboard. How do we set them up?

Add additional users to your Super Dispatch Carrier TMS Dashboard
Mac Van Leuvan avatar
Written by Mac Van Leuvan
Updated over a week ago

How do I add an Invoice ID?

Create Automated Invoice ID Numbers in the Carrier TMS
Mac Van Leuvan avatar
Written by Mac Van Leuvan
Updated over a week ago