Load Offers & Working with Brokers

Click here to learn how to work with our brokers & accept load offers

10 articles
Jake MacDonald avatarMac Van Leuvan avatarVin Yuldashev avatar
Written by Jake MacDonald, Mac Van Leuvan and Vin Yuldashev

Requesting vs Booking Loads on the Loadboard

What is the difference between the Request button and the Book Now button when looking at the loadboard?
Jake MacDonald avatar
Written by Jake MacDonald. Updated over a week ago

How do I get paid for this load?

Who/Where do I go to find out how I'm getting paid for a load?
Jake MacDonald avatar
Written by Jake MacDonald. Updated over a week ago

The order was cancelled mid-delivery by the broker and resent. How do I access the resent load details?

Mac Van Leuvan avatar
Written by Mac Van Leuvan. Updated over a week ago

My driver archived/deleted an order. Where can I find it?

Mac Van Leuvan avatar
Written by Mac Van Leuvan. Updated over a week ago

My driver does not see the order on his/her mobile app. How can I fix this?

If your driver doesn't see a load on his/her mobile app it may be because the load still needs to be assigned to the driver.
Mac Van Leuvan avatar
Written by Mac Van Leuvan. Updated over a week ago

Do I have to pay for the Super Dispatch app and Carrier TMS?

Mac Van Leuvan avatar
Written by Mac Van Leuvan. Updated over a week ago

How do I prevent my driver from seeing the payment?

Mac Van Leuvan avatar
Written by Mac Van Leuvan. Updated over a week ago

Multiple people (owner, dispatcher) need to access the Super Dispatch CTMS dashboard. How do we set them up?

Add additional users to your Super Dispatch Carrier TMS Dashboard
Mac Van Leuvan avatar
Written by Mac Van Leuvan. Updated over a week ago

How do I add an Invoice ID?

Create Automated Invoice ID Numbers in the Carrier TMS
Mac Van Leuvan avatar
Written by Mac Van Leuvan. Updated over a week ago

Accepting Load Offers from Brokers (for carriers that are new to Super Dispatch)

Carriers can easily accept load offers from brokers and deliver loads through Super Dispatch mobile app
Vin Yuldashev avatar
Written by Vin Yuldashev. Updated over a week ago