Everything Driver: Super Dispatch Mobile App

Help and How-To: Installation, Managing Orders, Inspections, Settings and More

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65 articles in this collection
Written by Bek Abdullayev, Vin Yuldashev, Faz and 3 others

Mobile App General FAQ

Why do I need an eBOL Car Hauling App (ePOD)?

Why eBOL - Mobile App

Written by Bek Abdullayev
Updated over a week ago

How much does the Mobile App cost?

Free Mobile App - iOS

Written by Bek Abdullayev
Updated over a week ago

How Does Super Dispatch Use my Location?

How sharing your device location can help your business, who can see your location, and how Super Dispatch uses your location.

Written by Ben Hargis
Updated over a week ago

Getting Started: Installing, Logging In, Creating Accounts, Finding Loads

Downloading and Installing Super Dispatch Mobile App (iOS & Android)

Download / Install - Mobile App

Written by Bek Abdullayev
Updated over a week ago

What Devices Can I Use the Super Dispatch Mobile App With?

Device Compatibility - Android - iPhone - iOS

Written by Bek Abdullayev
Updated over a week ago

Log in to the Super Dispatch Mobile App

Once you create your account, you can then log in and start processing your loads!

Written by Ben Hargis
Updated over a week ago

I Can't Login - Driver app

Log In Password - Forgot password - App - Help

Written by Bek Abdullayev
Updated over a week ago

Create a New Carrier Account from the Mobile App

How to create an account for your Carrier from the Super Dispatch Mobile App

Written by Ben Hargis
Updated over a week ago

Upload Verified Carrier Documents via the Mobile App

How to upload required documents to obtain Verified Carrier Status via the Mobile App

Written by Ben Hargis
Updated over a week ago

Create New Driver Account - Request to Join Existing Carrier

Drivers: Sign up and join a Carrier already using Super Dispatch.

Written by Ben Hargis
Updated over a week ago

"Where is my load? My load is assigned, but I don't see it."

What to do if you can't see a load that is assigned to you.

Written by Ben Hargis
Updated over a week ago

How to enable Touch ID/Face ID on iPhone and iPad

Enable Touch/Face ID for Iphone users

Written by Faz
Updated over a week ago

No longer supporting Multiple Device Login

Super Dispatch will no longer allow multiple drivers login to the same mobile account

Written by Bek Abdullayev
Updated over a week ago

Getting Started with the Super Loadboard in the Mobile App

Introduction to the Super Loadboard - Mobile App.

Written by Ben Hargis
Updated over a week ago

Order Creation: Create, Import, Edit Loads

Import Central Dispatch or Broker PDF into App (iOS) VIDEO

Import Order - Central Dispatch or PDF - Mobile App - iOS - Video

Written by Bek Abdullayev
Updated over a week ago

Import Central Dispatch or PDF Order into the App (Android) IMAGES

Import Order - Central Dispatch - Mobile App - Android

Written by Bek Abdullayev
Updated over a week ago

Why Can't I delete an order in the app?

This article will explain why you cannot delete an order in your Super Dispatch App

Written by Mac Van Leuvan
Updated over a week ago

Create a New Load Using the VIN Scanner - VIDEO

Use the VIN Scanner to create new loads faster!

Written by Ben Hargis
Updated over a week ago

How to process a load for CarsArrive on the Super Dispatch App

CarsArrive loads have special inspection requirements, and you can do it through Super Dispatch

Written by Mac Van Leuvan
Updated over a week ago

Enter Vehicle Info Manually in the App

Enter Vehicle Info - Mobile App

Written by Ben Hargis
Updated over a week ago

Update and Edit VIN Number in the App

VIN # - Mobile App

Written by Ben Hargis
Updated over a week ago

Edit Pickup and Delivery Information

Edit Information - Mobile App

Written by Ben Hargis
Updated over a week ago

Add or Edit Shipper/Customer Information

Edit Shipper/Customer - Mobile App

Written by Ben Hargis
Updated over a week ago

Edit and Add Payment Information in the App

Add Payment - Mobile App

Written by Bek Abdullayev
Updated over a week ago

Dial Phone Number through the App

Phone - Mobile App

Written by Bek Abdullayev
Updated over a week ago

Add Attachments in the App

Add Attachments - Mobile App

Written by Bek Abdullayev
Updated over a week ago

Order Management: Active, Delivered, Archived

What is the Archived Tab?

About the Archived Tab, How to Archive (and un-archive) an Order - Mobile App

Written by Ben Hargis
Updated over a week ago

How to Sort Delivered and Archived Loads

Find loads in your Super Dispatch Mobile App - faster!

Written by Ben Hargis
Updated over a week ago

Why is my Order Status Flashing Grey?

If your order status is grey and flashing, here is what you need to do:

Written by Ben Hargis
Updated over a week ago

What is a Practice Load? How Do I Create One?

Wondering where that load from Kansas City to Beverly Hills came from? That's a Practice Load! Use it to learn how to use Super Dispatch!

Written by Ben Hargis
Updated over a week ago

Inspections: Damages, Photos, Signatures, Attachments

How to Perform an AIAG Inspection

Unfamiliar with an AIAG Inspection and don't know how to complete one? This article will show you how.

Written by Jake MacDonald
Updated over a week ago

Options for Signatures

All about the options for signatures in the Mobile App

Written by Ben Hargis
Updated over a week ago

What is "Subject to Inspection"?

You might see subject to inspection on some orders - why is that?

Written by Mac Van Leuvan
Updated over a week ago

Marking Damages within the Mobile App

Need a walk through of marking damages on an inspection?

Written by Jake MacDonald
Updated over a week ago

How to use Touchless Signature

This article will show you how to use our NEW Touchless Signature system!

Written by Mac Van Leuvan
Updated over a week ago

Start a Vehicle Inspection in the App

Inspection - Mobile App

Written by Bek Abdullayev
Updated over a week ago

Damage Types When Completing an Inspection

Mark Damages - Mobile App

Written by Bek Abdullayev
Updated over a week ago

Add Photos During Inspection in the App

Add Photo - Mobile App

Written by Bek Abdullayev
Updated over a week ago

Review Inspection before Customer Signature

Customers now have the ability to review inspection before signing for pickup or delivery

Written by Vin Yuldashev
Updated over a week ago

Getting a Customer Signature after Inspection

Customer Signature - Mobile App

Written by Bek Abdullayev
Updated over a week ago

Attach any File on the iOS App

Written by Bek Abdullayev
Updated over a week ago

Set your own Signature in the mobile app

This article will explain how to set your signature in the app, so it is generated automatically for each order

Written by Mac Van Leuvan
Updated over a week ago

"Does Super Dispatch Update Broker Websites like Central Dispatch or CarsArrive?"

Broker Dispatch Website Access - Mobile App

Written by Bek Abdullayev
Updated over a week ago

Share and Send an Electronic Bill of Lading (eBOL)

Send BOL - Mobile App

Written by Bek Abdullayev
Updated over a week ago

Print BOL from the App

Print BOL - Mobile App

Written by Bek Abdullayev
Updated over a week ago

Generate Broker Specific BOL from the App

BOL Template - Mobile App

Written by Bek Abdullayev
Updated over a week ago

Print a BOL using the iOS app

Print BOL - iOS - Mobile App

Written by Bek Abdullayev
Updated over a week ago

Print a BOL using the Android App

Print BOL - Mobile App

Written by Bek Abdullayev
Updated over a week ago

Send Invoice from the App

Send Invoice - Mobile App

Written by Bek Abdullayev
Updated over a week ago

Send Status Updates to Brokers and Shippers from Mobile App

Drivers can easily send load status notifications through the mobile app to avoid unnecessary calls from Brokers and Shippers

Written by Vin Yuldashev
Updated over a week ago

View/Print a BOL in the app before Pickup and Delivery

BOLs can be viewed before and after a load is picked up or dropped off.

Written by Mac Van Leuvan
Updated over a week ago

Driver Profile & App Settings: GPS, Notifications & Status Updates

How to Provide Pickup ETA to Shippers on Super Dispatch

Provide Shippers with an ETA to a Pickup Location

Written by Ben Hargis
Updated over a week ago

All About the Profile Menu

Profile Menu in the Super Dispatch Mobile App

Written by Ben Hargis
Updated over a week ago

Enable Tracking + Location Services (iOS & Android)

How to turn ON Location Services for your device and Super Dispatch - Mobile App

Written by Ben Hargis
Updated over a week ago

Edit Driver Information in the Mobile App

Driver Information - Profile - Mobile App

Written by Bek Abdullayev
Updated over a week ago

Set Default Maps App (iOS)

Written by Bek Abdullayev
Updated over a week ago

VIN Scanner

Adding a Vehicle by Scanning a VIN

This article will describe how to add a vehicle to an order within your app by scanning a VIN's barcode.

Written by Jake MacDonald
Updated over a week ago

Find Loads or Vehicles Using the VIN Scanner

Find the correct Load or Vehicle to ensure accurate (and fast!) vehicle inspections with the VIN Scanner!

Written by Ben Hargis
Updated over a week ago

Troubleshooting the Mobile App:

Order not syncing to your Carrier TMS? Have the driver force sync.

Did the driver get pictures, signatures, notes, or change status in the app and it is not showing up in the CTMS? Force sync the order!

Written by Jake MacDonald
Updated over a week ago

"What if I am Out Of Range of Internet Data Signal with my Cell Phone?"

Data Sync - Mobile App

Written by Bek Abdullayev
Updated over a week ago

Loads Disappearing? Pictures Missing? What's wrong with my App?!

Multiple User Errors - App

Written by Bek Abdullayev
Updated over a week ago

My Carrier Name is wrong. How do I change it?

How to change the Carrier Name displayed on your Carrier Profile in Super Dispatch.

Written by Ben Hargis
Updated over a week ago

I'm getting a Sync Error on my App (Android)

Sync Error - Mobile App

Written by Bek Abdullayev
Updated over a week ago

"Super Dispatch doesn't open all my PDF Files"

Default PDF Reader - Mobile App

Written by Bek Abdullayev
Updated over a week ago

How to Delete an Order from the App

Delete Order - Mobile App

Written by Bek Abdullayev
Updated over a week ago