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Everything Dispatch: Carrier TMS
Everything Dispatch: Carrier TMS
Help and How-To: Orders, Trips, GPS, Contacts, Drivers, Reports, QB, Settings, Edit Profile
+6
73 articles in this collection
Written by
Far Chinberdiev,
Bek Abdullayev,
Vin Yuldashev
and 6 others
How to Import a CarsArrive Order via PDF
How to move a PDF dispatch sheet from CarsArrive over into the Super Dispatch CTMS
Written by
Jake MacDonald
Updated over a week ago
How to Import a CarsArrive Order with the Google Extension
How to use the Super Dispatch Importer with CarsArrive and the Super Dispatch CTMS
Written by
Jake MacDonald
Updated over a week ago
How to Rate a Shipper on Super Dispatch
Read below to learn how to rate the Shippers you work with on Super Dispatch via the Carrier TMS
Written by
Ben Hargis
Updated over a week ago
How to Edit Load Alert Notifications
Want email notifications but not texts, or vice versa? This is how to manage where your notifications are going.
Written by
Jake MacDonald
Updated over a week ago
Changing out your Dispatcher Email and Password
Do you want to change out your dispatcher account email? Your CTMS login email? Your password you use?
Written by
Jake MacDonald
Updated over a week ago
Getting Started with The Carrier TMS
How to Change ACH Info in the Carrier TMS
This article will show you where to change your ACH Bank Information
Written by
Mac Van Leuvan
Updated over a week ago
How to Contact Super Dispatch
Need help? Say hello!!
Written by
Mac Van Leuvan
Updated over a week ago
Save A Frequent Business Contact in the Dashboard
Save Contact - Dashboard
Written by
Bek Abdullayev
Updated over a week ago
How Do I Sign In To My Dashboard?
Sign In - Dashboard
Written by
Bek Abdullayev
Updated over a week ago
Changing Your Login Password for the CTMS
Change Password - Dashboard
Written by
Bek Abdullayev
Updated over a week ago
What If I Forgot My Password to the CTMS
Forgot Password - Dashboard
Written by
Bek Abdullayev
Updated over a week ago
Add and Update your own Terms and Conditions in the Dashboard
Terms and Conditions - Dashboard
Written by
Bek Abdullayev
Updated over a week ago
Add Company Logo in the Dashboard
Logo - Dashboard
Written by
Bek Abdullayev
Updated over a week ago
Get Help and Support
4 Fast Ways to Get Help from Super Dispatch
Written by
Bek Abdullayev
Updated over a week ago
Creating/Importing Orders & Accepting Load Offers
Accepting a Load Offer in Carrier TMS (VIDEO)
Accept that Load Offer and start moving cars faster!
Written by
Ben Hargis
Updated over a week ago
How to Create a Load Manually in the Carrier TMS
This article will explain how to create a load manually in the Carrier TMS
Written by
Mac Van Leuvan
Updated over a week ago
Creating orders by emailing dispatch sheets
Guide on how to create new orders via emailing dispatch sheets
Written by
Vin Yuldashev
Updated over a week ago
How to Import PDF Dispatch sheets and CSV Loads inside Carrier TMS
Supported dispatch sheets, CSV import requirements, CSV load template, importing a PDF dispatch sheet, importing a CSV load
Written by
Aziz
Updated over a week ago
How to import a CSV load?
Written by
Aziz
Updated over a week ago
CSV load template and requirements
Written by
Aziz
Updated over a week ago
How to Import a PDF Dispatch Sheet
Importing loads from an external source into Carrier TMS
Written by
Aziz
Updated over a week ago
What brokers you can import from?
What kinds of dispatch sheets can be imported, PDF import
Written by
Aziz
Updated over a week ago
Additional Unit Types, more Wire Frame Diagrams and Freight BOLs
Freight BOL - Mobile App
Written by
Bek Abdullayev
Updated over a week ago
Accepting Load Offers from Brokers (for carriers already using Super Dispatch)
Carriers can easily accept load offers from brokers and deliver loads through Super Dispatch mobile app
Written by
Vin Yuldashev
Updated over a week ago
Inspection Type Options
Advanced Inspection, Standard Inspection, and AIAG are the different inspection options for Super Dispatch
Written by
Jake MacDonald
Updated over a week ago
How to Add Attachments to a Load in the Carrier TMS
Attachments - Carrier TMS
Written by
Ben Hargis
Updated over a week ago
Manually Create New Order in the Dashboard
Create Order - Dashboard
Written by
Bek Abdullayev
Updated over a week ago
Load Management & Invoicing
How to Mark a PAID Load as Unpaid
How to reverse marking a Load as Paid in the Carrier TMS
Written by
Ben Hargis
Updated over a week ago
How to add multiple email recipients to a Shipper/Customer or Contact in Carrier TMS
Add multiple emails to a saved contact, or to a Shipper/Customer, for sending BOLs/Invoices to multiple emails.
Written by
Ben Hargis
Updated over a week ago
How to print an invoice?
Written by
Far Chinberdiev
Updated over a week ago
ACH Payment
What is ACH payment?
Written by
Mac Van Leuvan
Updated over a week ago
How do I Change the Status of a Load?
How to manually update the status of a Load in the Carrier TMS
Written by
Ben Hargis
Updated over a week ago
Multiple Unit BOL template
Your customers can receive a one page BOL for orders that contain more than 1 vehicle, which will reduce amount of paperwork being sent.
Written by
Vin Yuldashev
Updated over a week ago
Terminals, Yard Management and Load Splitting
If the car you are hauling has pit stops along the way, or needs to be split between two drivers, we have a feature for that.
Written by
Mac Van Leuvan
Updated over a week ago
Error messages: Send Invoice from dashboard to Email/Fax
Written by
Rukhsora
Updated over a week ago
Send Invoice from the Dashboard to Email/Fax
Send Invoice — Dashboard
Written by
Rukhsora
Updated over a week ago
Expense Management
Written by
Brittany English
Updated over a week ago
Spot Duplicate VINs easily in the Super Dispatch Carrier TMS!
Super Dispatch can detect not only duplicate orders but also duplicate Vehicle identification numbers
Written by
Mac Van Leuvan
Updated over a week ago
How to Split an Order by Vehicle (Carrier TMS)
Super Dispatch allows you to split orders that have multiple vehicles, so you can assign them to different drivers
Written by
Mac Van Leuvan
Updated over a week ago
View and Easily Restore a Deleted Order in the CTMS
Delete and Restore - CTMS
Written by
Bek Abdullayev
Updated over a week ago
How can I Factor an Invoice?
Use Super Dispatch to send invoices directly to factoring companies.
Written by
Vin Yuldashev
Updated over a week ago
Combining Invoices
In addition to splitting orders by vehicle, Super Dispatch allows you to combine separate loads into single invoices.
Written by
Mac Van Leuvan
Updated over a week ago
Receipt Information needed to Mark as Paid in the Dashboard
Mark as Paid - Dashboard
Written by
Bek Abdullayev
Updated over a week ago
How to View a BOL or Invoice
BOL and Invoice - Dashboard
Written by
Ben Hargis
Updated over a week ago
How to Send a BOL from the Carrier TMS
Send BOL - Dashboard
Written by
Bek Abdullayev
Updated over a week ago
Delivered Order screen tab in the Dashboard
Delivered - Dashboard
Written by
Bek Abdullayev
Updated over a week ago
Send a Copy of an Invoice to this (BCC) Email option
Copy Email - Dashboard
Written by
Bek Abdullayev
Updated over a week ago
Assign a New Load to a Driver
Assign - Dashboard
Written by
Bek Abdullayev
Updated over a week ago
Managing Drivers & Dispatchers
How do I add a new dispatcher?
This article will explain how to add a new dispatcher to your account
Written by
Mac Van Leuvan
Updated over a week ago
How to re-send the activation message to my driver?
Is your driver still Pending Activation? Here is what to do!
Written by
Mac Van Leuvan
Updated over a week ago
Error: "User with this email already exists"
What to do when you get this error on the Add Driver page
Written by
Mac Van Leuvan
Updated over a week ago
How to Add Drivers in the Carrier TMS
This article will show you how to add a driver in the CTMS
Written by
Mac Van Leuvan
Updated over a week ago
Weekly Driver Activity Report Emails
This article explains how we calculate numbers shown inside the weekly driver activity report emails
Written by
Vin Yuldashev
Updated over a week ago
Don't Pay For A Driver App Not Being Used - Don't Remove, But Deactivate
Reactivate Driver - Dashboard
Written by
Bek Abdullayev
Updated over a week ago
How to Add, Edit and Remove Drivers in the Carrier TMS
This article explains how to add, remove and edit drivers on your Carrier TMS account
Written by
Mac Van Leuvan
Updated over a week ago
Managing Notifications
How to Enable Desktop Push Notifications for Load Alerts and Loadboard Requests
This article will explain how to set up push notifications for your desktop device
Written by
Mac Van Leuvan
Updated over a week ago
Broker and Customer Status Notifications
Avoid any unnecessary emails, texts and checkup calls from Brokers and Customers. Automatically send updates about pickup and delivery.
Written by
Vin Yuldashev
Updated over a week ago
Settings & Advanced Features
Settings Page Guide
We re-did our settings page so it has consolidated other page information and is more intuitive.
Written by
Mac Van Leuvan
Updated over a week ago
Fleet Owners: Disable Drivers from being able to edit the Carrier Profile from the Mobile App
Restrict your Driver's ability to edit Carrier Profile information from the Mobile App
Written by
Ben Hargis
Updated over a week ago
Delivery confirmation emails
Delivery confirmation emails in settings page
Written by
Vin Yuldashev
Updated over a week ago
Pickup/Delivery notification emails
Information on the notification emails field in the settings page of your profile.
Written by
Vin Yuldashev
Updated over a week ago
Hide Price Field for the Driver's app
How to Hide Pricing on Dashboard for the Driver Mobile App
Written by
Brittany English
Updated over a week ago
Trip Planning in Dispatch Dashboard VIDEO
Trip Planning VIDEO - Dashboard
Written by
Bek Abdullayev
Updated over a week ago
Set Up GPS Tracking in the Carrier TMS
GPS - Settings - Dashboard
Written by
Ben Hargis
Updated over a week ago
How Does Fleet Drive Mode work in the Dashboard?
Enable Fleet Drive Mode - Dashboard
Written by
Bek Abdullayev
Updated over a week ago
Creating an Initial Load ID in the Dashboard
Initial Load ID - Dashboard
Written by
Bek Abdullayev
Updated over a week ago
Reporting Features
Accounts Receivable billing report
Accounts Receivables is the place to view all the money you are owed from each customer in one list.
Written by
Mac Van Leuvan
Updated over a week ago
Accounts Payable billing report
Super Dispatch has added a new place where you can view all of the money you owe to each company in one list.
Written by
Mac Van Leuvan
Updated over a week ago
Company Revenue billing report
This reports shows the revenue for your company for selected date range
Written by
Mac Van Leuvan
Updated over a week ago
Create and calculate a customized Driver Pay Report in the Billing Dashboard
Driver Pay Report - Billing Dashboard
Written by
Bek Abdullayev
Updated over a week ago
How to Generate and Export Reports from the Dashboard
Reports - Dashboard
Written by
Bek Abdullayev
Updated over a week ago
Subscription Details, Refund Policy & Cancellations
Super Dispatch Subscription Plans
How much does Super Dispatch Cost? What do I get with the free version?
Written by
Mac Van Leuvan
Updated over a week ago
How do I sign up to Pay for Super Dispatch?
This article will explain how to create a subscription for your Super Dispatch Carrier TMS account
Written by
Mac Van Leuvan
Updated over a week ago