Everything Dispatch Carrier TMS

Help and How-To: Orders, Trips, GPS, Contacts, Drivers, Reports, QB, Settings, Edit Profile

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114 articles in this collection
Written by Far Chinberdiev, Bek Abdullayev, Vin Yuldashev and 9 others

How do I change the status (new, picked up, delivered) of an order?

Written by Antonio Hickman
Updated over a week ago

Inspection Type Options

Advanced Inspection, Standard Inspection, and AIAG are the different inspection options for Super Dispatch

Written by Nuri
Updated over a week ago

How can I Factor an Invoice?

Use Super Dispatch to send invoices directly to factoring companies.

Written by Apurva Kasam
Updated over a week ago

Combining Invoices

In addition to splitting orders by vehicle, Super Dispatch allows you to combine separate loads into single invoices.

Written by Katherine
Updated over a week ago

How to Split an Order by Vehicle (Carrier TMS)

Super Dispatch allows you to split orders that have multiple vehicles, so you can assign them to different drivers

Written by Katherine
Updated over a week ago

Spot Duplicate VINs easily in the Super Dispatch Carrier TMS!

Super Dispatch can detect not only duplicate orders but also duplicate Vehicle identification numbers

Written by Katherine
Updated over a week ago

Expense Management

Written by Brittany English
Updated over a week ago

Hide Price Field for the Driver's app

How to Hide Pricing on Dashboard for the Driver Mobile App

Written by Brittany English
Updated over a week ago

Weekly Driver Activity Report Emails

This article explains how we calculate numbers shown inside the weekly driver activity report emails

Written by Vin Yuldashev
Updated over a week ago

How to Import RPM dispatch order into Super Dispatch

Import RPM dispatch sheet - Dashboard

Written by Vin Yuldashev
Updated over a week ago

Broker and Customer Status Notifications

Avoid any unnecessary emails, texts and checkup calls from Brokers and Customers. Automatically send updates about pickup and delivery.

Written by Vin Yuldashev
Updated over a week ago

Settings Page Guide

We re-did our settings page so it has consolidated other page information and is more intuitive.

Written by Katherine
Updated over a week ago

How to change the status of a load on CTMS

Written by Vin Yuldashev
Updated over a week ago

Accepting Load Offers from Brokers (for carriers that are new to Super Dispatch)

Carriers can easily accept load offers from brokers and deliver loads through Super Dispatch mobile app

Written by Vin Yuldashev
Updated over a week ago

Accepting Load Offers from Brokers (for carriers already using Super Dispatch)

Carriers can easily accept load offers from brokers and deliver loads through Super Dispatch mobile app

Written by Vin Yuldashev
Updated over a week ago

Delivery confirmation emails

Delivery confirmation emails in settings page

Written by Vin Yuldashev
Updated over a week ago

Pickup/Delivery notification emails

Information on the notification emails field in the settings page of your profile.

Written by Vin Yuldashev
Updated over a week ago

Multiple Unit BOL template

Your customers can receive a one page BOL for orders that contain more than 1 vehicle, which will reduce amount of paperwork being sent.

Written by Vin Yuldashev
Updated over a week ago

Creating orders by emailing dispatch sheets

Guide on how to create new orders via emailing dispatch sheets

Written by Vin Yuldashev
Updated over a week ago

Company Revenue billing report

This reports shows the revenue for your company for selected date range

Written by Katherine
Updated over a week ago

Accounts Payable billing report

Super Dispatch has added a new place where you can view all of the money you owe to each company in one list.

Written by Katherine
Updated over a week ago

Accounts Receivable billing report

Accounts Receivables is the place to view all the money you are owed from each customer in one list.

Written by Katherine
Updated over a week ago

Error messages: Send Invoice from dashboard to Email/Fax

Written by Rukhsora
Updated over a week ago

Send Invoice from the Dashboard to Email/Fax

Send Invoice — Dashboard

Written by Rukhsora
Updated over a week ago

Terminals, Yard Management and Load Splitting

If the car you are hauling has pit stops along the way, or needs to be split between two drivers, we have a feature for that.

Written by Katherine
Updated over a week ago

Carrier TMS

How to Enable Desktop Push Notifications for Load Alerts and Loadboard Requests

This article will explain how to set up push notifications for your desktop device

Written by Mac Van Leuvan
Updated over a week ago

How to change your Company Name for Super Dispatch

This article will explain how to change your DBA name for your Super Dispatch Account

Written by Mac Van Leuvan
Updated over a week ago

How to Import Dispatch sheets from brokers with a PDF on the Super Dispatch Dashboard

Super Dispatch can import broker dispatch sheets into the Dashboard by emailing your unique ID or importing the PDF directly.

Written by Faz
Updated over a week ago

Additional Unit Types, more Wire Frame Diagrams and Freight BOLs

Freight BOL - Mobile App

Written by Bek Abdullayev
Updated over a week ago

Automatic VIN Decoding in the Edit Page on Dispatch Dashboard

Vehicle VIN Decoder - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Import an Order from CarsArrive by PDF or with Chrome Extension button

Import Order - Chrome Extension - Central Dispatch - Dashboard

Written by Faz
Updated over a week ago

Create and calculate a customized Driver Pay Report in the Billing Dashboard

Driver Pay Report - Billing Dashboard

Written by Bek Abdullayev
Updated over a week ago

Don't Pay For A Driver App Not Being Used - Don't Remove, But Deactivate

Reactivate Driver - Dashboard

Written by Bek Abdullayev
Updated over a week ago

A Billing Report where you can now see Company Revenue for the Current Year

Company Revenue - Billing Dashboard

Written by Bek Abdullayev
Updated over a week ago

Unpaid Invoice Balance feature in future TMS Billing Dashboard

Unpaid Invoice Balance - Billing Dashboard

Written by Bek Abdullayev
Updated over a week ago

Don't Panic! View and Easily Restore a Deleted Order in the Dashboard

Delete and Restore - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Using the New Look in Central Dispatch to Import Loads into Super Dispatch Dashboard

Central Dispatch New Look Order Import - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Import Ready Logistics (RAT) dispatch sheet as a PDF file into the Dashboard

Import RAT order PDF - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Trip Planning in Dispatch Dashboard VIDEO

Trip Planning VIDEO - Dashboard

Written by Bek Abdullayev
Updated over a week ago

How to Add Attachments to an Order in the Dashboard

Attachments - Dashboard

Written by Bek Abdullayev
Updated over a week ago

View Vehicles Photos and Inspection Diagram in the Dashboard

Vehicle Photos - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Can I add Individual Unit Prices for Multiple Cars on the same Load?

Individual Vehicle Price - Dashboard

Written by Bek Abdullayev
Updated over a week ago

BOL and Invoice can be Viewed from the Dashboard

BOL and Invoice - Dashboard

Written by Bek Abdullayev
Updated over a week ago

View BOL PDF in the Dashboard

BOL PDF - Dashboard

Written by Bek Abdullayev
Updated over a week ago

View Invoice PDF in the Dashboard

Invoice PDF - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Click blue Save Order button in the Dashboard

Save Order - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Use the Trash button with care

Trash - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Receipt Information needed to Mark as Paid in the Dashboard

Mark as Paid - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Using the blue Archive button in the Edit screen

Archive - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Using the blue Unarchive button in the Edit screen

Unarchive - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Using the Send BOL button in Edit screen

Send BOL - Dashboard

Written by Bek Abdullayev
Updated over a week ago

View the Order Activity list in the Edit screen

Order Activity - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Delivered Order screen tab in the Dashboard

Delivered - Dashboard

Written by Bek Abdullayev
Updated over a week ago

How to Generate and Export Reports from the Dashboard

Reports - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Add, Edit, or Remove Business Contacts in the Dashboard

Add Contact - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Quickly Search for a Contact in the Dashboard

Search Contacts - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Save A Frequent Business Contact in the Dashboard

Save Contact - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Import Contacts List CSV File into the Dashboard

Import Contacts - Dashboard

Written by Bek Abdullayev
Updated over a week ago

GPS - Settings - Dashboard

GPS - Settings - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Caution: Data Sync and Loss

Driver Re-assign - App/Dashboard

Written by Bek Abdullayev
Updated over a week ago

How to Add Drivers in the Dashboard - VIDEO

Add Drivers VIDEO - Dashboard

Written by Bek Abdullayev
Updated over a week ago

All Drivers Drop Down Menu on the Dashboard

All Drivers - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Why Do I Need the Dispatch Dashboard?

Why? - Dashboard

Written by Bek Abdullayev
Updated over a week ago

How Do I Get My Own Dispatch Dashboard

How? - Dashboard

Written by Bek Abdullayev
Updated over a week ago

How Do I Sign In To My Dashboard?

Sign In - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Do I need to Sign Out of the Dashboard

Sign Out - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Changing Your Login Password for the Dashboard

Change Password - Dashboard

Written by Bek Abdullayev
Updated over a week ago

What If I Forgot My Password to the Dashboard

Forgot Password - Dashboard

Written by Bek Abdullayev
Updated over a week ago

How Do I Book A Demo with Super Dispatch to see the Dashboard?

Book A Demo - Dashboard

Written by Bek Abdullayev
Updated over a week ago

After You're Signed In on the Dashboard

Signed In - Dashboard

Written by Bek Abdullayev
Updated over a week ago

How to Disable Invoice Function on the Mobile App

Disable Invoice on App - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Option to Attach BOL to Invoices in the Dashboard

Attach BOL to Invoices - Dashboard

Written by Bek Abdullayev
Updated over a week ago

How Does Fleet Drive Mode work in the Dashboard?

Enable Fleet Drive Mode - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Disable Customer not Available button on the Driver app using the Dashboard

Disable Customer not Available - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Add Pickup/Delivery Dates to Invoice/BOL checkbox in the Dashboard

Add Pickup/Delivery Dates to Invoice/BOL - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Add and Update your own Terms and Conditions in the Dashboard

Terms and Conditions - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Send a Copy of an Invoice to this (BCC) Email option

Copy Email - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Allow Another Address to be Updated with a Notification Email in the Dashboard

Notification Email - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Send Updates to Additional Email Addresses in the Dashboard

Additional Emails - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Creating an Initial Load ID in the Dashboard

Initial Load ID - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Where to find your Super Dispatch Subscription Plan Information

Plan Information - Dashboard

Written by Bek Abdullayev
Updated over a week ago

How to Pay for and Upgrade Super Dispatch Dashboard Subscription

Add Payment Information - Dashboard

Written by Bek Abdullayev
Updated over a week ago

What Are Load Offers in the Dashboard

Load Offers - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Update and Edit Profile of Company and Billing/Accounting

Edit Profile - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Add Company Logo in the Dashboard

Logo - Dashboard

Written by Bek Abdullayev
Updated over a week ago

How do I Search Orders Quickly?

Search Orders - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Import an Order from Central Dispatch by PDF or with Chrome Extension button

Import Order - Chrome Extension - Central Dispatch - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Click Load ID button for total Order View

Load ID - Order View - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Logging Into the Main Order Screen of the Dashboard

Log In - Main Order Screen - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Manually Create New Order in the Dashboard

Create Order - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Organize Orders using the Sort By drop down menu

Sort by - Dashboard

Written by Bek Abdullayev
Updated over a week ago

How to Edit an Order in the Dashboard

Edit - Order - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Organize Orders using the All Drivers drop down menu

All Drivers - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Assign a New Load to a Driver

Assign - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Reassign an Order to a different Driver

Reassign - Dashboard

Written by Bek Abdullayev
Updated over a week ago

New Load screen tab in the Dashboard

New Load - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Assigned Order screen tab in the Dashboard

Assigned - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Picked Up Order screen tab in the Dashboard

Picked Up - Dashboard

Written by Bek Abdullayev
Updated over a week ago

List of Broker PDF Dispatch Sheets that can be Digitally Imported

Compatible With Companies List - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Billed Order screen tab in the Dashboard

Billed - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Paid Order screen tab in the Dashboard

Paid - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Archived Order screen tab in the Dashboard

Archived - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Click Back to Orders to return to main Order Screen

Back To Orders - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Contact Support Chat in the Dashboard

Support - Dashboard

Written by Bek Abdullayev
Updated over a week ago

How to Import a CarMax dispatch order into Super Dispatch

Import CarMax - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Adding Internal Notes in the Dispatch Dashboard

Internal Notes - Dashboard

Written by Bek Abdullayev
Updated over a week ago

Get Help and Support

4 Fast Ways to Get Help from Super Dispatch

Written by Bek Abdullayev
Updated over a week ago

How to print an invoice?

Written by Far Chinberdiev
Updated over a week ago

New Carrier TMS Design

How to Import PDF Dispatch sheets and CSV Loads inside Carrier Dashboard

Supported dispatch sheets, CSV import requirements, CSV load template, importing a PDF dispatch sheet, importing a CSV load

Written by Aziz
Updated over a week ago

How to import a CSV load?

Written by Aziz
Updated over a week ago

CSV load template and requirement

Written by Aziz
Updated over a week ago

How to import a PDF dispatch sheet?

Written by Aziz
Updated over a week ago

What brokers you can import from?

What kinds of dispatch sheets can be imported, PDF import

Written by Aziz
Updated over a week ago

How to Add, Edit and Remove Drivers in the Carrier TMS

This article explains how to add, remove and edit drivers on your Carrier TMS account

Written by Mac Van Leuvan
Updated over a week ago