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Verified Shipper Requirements

Table of Contents

    Introduction

    Before your company can be listed as a Verified Shipper on Super Dispatch, the compliance team reviews your documents against the requirements for your shipper type. This article explains each required document and shows examples of acceptable documents, so you can submit the right thing the first time.

    Confidential: Documents you submit for verification are reviewed only by the Super Dispatch compliance team and aren't shared with carriers or anyone else.

    How to Start Shipper Verification

    1. Log in to Shipper TMS and open Settings.
    2. Under your company profile, click Get Verified Now.
    3. Fill out the company details form and upload the documents required for your shipper type.

    Required Documents by Shipper Type

    Document Broker Dealer All Other Shippers
    W-9 form Required Required Required
    USDOT number Required — —
    Dealer license — Required —
    Bond / surety insurance Required Required —
    Bond holder and agent info Required — —

    W-9 Form

    All shippers must submit a completed IRS Form W-9 (Request for Taxpayer Identification Number and Certification). It must be signed and show your legal business name, business entity type, and Tax Identification Number (TIN) or Employer Identification Number (EIN). You can download a blank W-9 at irs.gov.

    Tip: Make sure the business name on your W-9 exactly matches your legal name registered with the IRS. Name mismatches are one of the most common reasons verification is delayed.

    USDOT Number

    Brokers must provide the USDOT number issued by the Federal Motor Carrier Safety Administration (FMCSA). Submit a screenshot or PDF from the FMCSA SAFER system showing your company name, USDOT number, and operating status, or your official FMCSA operating authority letter.

    Dealer License

    Dealers must submit a valid dealer license issued by their state's Department of Motor Vehicles (DMV) or licensing authority. It must show your dealership's legal name, license number, license type, and expiration date.

    Important: Expired dealer licenses aren't accepted. Make sure your license is current before you upload it.

    Bond / Surety Insurance

    Brokers and dealers must both show proof of an active bond. The bond type and acceptable documents depend on your shipper type.

    Brokers: BMC-84 Freight Broker Surety Bond

    Brokers must keep a $75,000 BMC-84 Freight Broker Surety Bond on file with the FMCSA. You can submit any of these as proof:

    Option 1: The BMC-84 form. The official FMCSA form completed and filed by your surety company. It shows the $75,000 bond amount, your company as principal, the surety company's name, the effective date, and the state where the surety is organized.

    Sample Form BMC-84 Broker's or Freight Forwarder's Surety Bond marked SAMPLE, showing the FMCSA registration number field and bond terms

    Option 2: FMCSA Insurance Filing Acceptance Report. A report from the FMCSA confirming your BMC-84 bond was received and accepted. Look for your MC docket number, the form type BMC-84/SURETY, a policy number, the effective date, and an ACCEPTED action. It also shows your legal company name and address as they appear in FMCSA records.

    Sample FMCSA Insurance Filing Acceptance Report marked SAMPLE, showing the docket number, BMC-84/SURETY form type, policy number, effective date, ACCEPTED action, and the company's legal name and address

    Option 3: Surety company confirmation letter. A letter from your surety provider confirming the bond is active. It must include your broker name, bond number, bond effective and expiration dates, the $75,000 bond amount, and the surety carrier's name. Letters from any licensed surety company are accepted if they include all of these details.

    Tip: The FMCSA Acceptance Report (Option 2) is often the fastest to get. Your surety company can generate it for you on request.

    Dealers: State Vehicle Dealer Bond

    Dealers must submit a surety bond issued through their state DMV or vehicle licensing authority. It must show your dealership's legal name, the bond amount your state requires, the surety company's name, the license type (such as Dealer, Rebuilder, or Lessor), and the effective date.

    Sample state DMV Vehicle Industry Business License Bond marked SAMPLE, with the bond number, license type checkboxes, and bond terms
    Important: Bond requirements and form names vary by state. If you're not sure which bond applies to your dealership, contact your state's DMV or dealer licensing authority.

    Bond Holder and Agent Information

    Brokers must also provide the name and contact information for the bond holder (your surety company) and the agent who manages your bond. This is usually in the surety company's confirmation letter (Option 3). If not, ask your surety provider.

    Business Phone Number Verification

    All shippers must verify their business phone number. You'll get an automated call or text at the number on file. Follow the prompts to confirm the number belongs to your business.

    Final Approval

    After you submit all required documents, the compliance team reviews your application. Review usually takes 1–3 business days. You'll get an email when your account is approved as a Verified Shipper.

    For questions about your verification status or a specific document, email compliance@superdispatch.com.

    Next Steps

    Verified and ready to ship? Learn how to create and post your first order.