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Welcome to Super Dispatch Help Center

API Integrations

Table of Contents

    Introduction

    The Super Dispatch API allows you to connect your internal systems directly to Carrier TMS or Shipper TMS. With this integration, you can automate core tasks such as posting loads, updating order statuses, managing drivers, and syncing operational data — all from your own software environment.

    This guide walks you through how to get started with the Super Dispatch API, including verifying access, reviewing the developer documentation, and testing your integration.

    Note: API access is a subscription-based feature. If you do not see API tools available in your account, the feature may need to be enabled first.

    What You Can Do with the API

    The Super Dispatch API allows your systems to securely interact with our platform, enabling automation and real-time data synchronization.

    Common use cases include:

    • Posting and managing loads
    • Assigning or updating drivers
    • Receiving delivery status updates
    • Syncing order and vehicle data between systems

    By integrating with the API, you can reduce manual data entry and streamline your operational workflows.

    How to Get Started

    Step 1: Confirm API Access

    Before beginning development, confirm that API access is included in your Super Dispatch subscription.

    If you're unsure whether your account has API access enabled, contact our support team using the chat icon in the bottom-right corner of your screen or email support@superdispatch.com.

    Once API access is confirmed, you will receive your API credentials and access to the official documentation needed to begin development.

    Step 2: Review the Super Dispatch API Documentation 

    After access is enabled, review the developer documentation to understand how to authenticate and interact with the API.

    The documentation includes:

    • Authentication methods
    • Endpoint references
    • Request and response examples
    • Payload structure and status codes

    Carefully reviewing the documentation will help ensure your integration is implemented securely and correctly.

    Step 3: Test in the Sandbox Environment

    Super Dispatch provides a sandbox environment that allows you to test your integration before going live.

    This testing environment allows developers to send API requests and validate responses without affecting live production data.

    We strongly recommend completing initial development and testing in the sandbox environment before deploying your integration to production.

    Important Notes About Support

    The Super Dispatch Support Team can assist with general questions about API access, account configuration, and documentation.

    However, because API integrations involve custom development, our team is not able to provide hands-on troubleshooting for your code or internal systems.

    For implementation assistance, we recommend working with your internal development team or a trusted integration partner who can manage the setup, testing, and ongoing maintenance of your API connection.

    Learn More

    Looking for more ways to connect Super Dispatch with other tools or automate your workflows? Check out the articles below for step-by-step guides on integrating with popular platforms.