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Scheduling SuperPay Payments In Shipper TMS

Table of Contents

    Introduction

    With the Manual SuperPay workflow in Shipper TMS, you can choose the date a carrier gets paid for a Delivery Verified order. This article shows how to turn on the Manual workflow and schedule SuperPay payments.

    Requirements

    Note: Scheduling SuperPay payments requires the Manual SuperPay workflow. Follow the steps below to turn it on if you haven't already.

    How to Turn On the Manual SuperPay Workflow

    Step 1: Log In to Shipper TMS

    Shipper TMS login page with Username and Password fields and a Log In button

    Step 2: Open Your Account Menu

    • Click your account name in the lower-left corner.
    Arrow pointing to the account name in the lower-left corner of Shipper TMS

    Step 3: Open SuperPay Settings

    • Under Settings, click SuperPay.
    Shipper TMS account menu with SuperPay highlighted under Settings, below General

    Step 4: Select Manual

    • Under SuperPay Workflow, select Manual.
    • Click Save in the upper-right corner.
    SuperPay Workflow settings in Shipper TMS with the Manual option selected below Automated

    How to Schedule a SuperPay Payment

    Step 1: Open Delivery Verified Orders

    • Click Delivery Verified in the left-hand menu.
    Shipper TMS Delivery Verified list with orders selected, the SuperPay Now dropdown open to Schedule SuperPay, and a calendar asking when the carrier should receive payment

    Step 2: Select the Orders

    • Check the box next to one or more orders. You can schedule several orders at once.

    Step 3: Select Schedule SuperPay

    • Click the arrow next to SuperPay Now and select Schedule SuperPay. A calendar opens asking When should carrier receive payment?
    Order details in Shipper TMS with the SuperPay Now dropdown open to Schedule SuperPay and a calendar showing the Charge Scheduled and Deposit Expected dates with a Continue button

    Step 4: Choose a Payment Date

    • Pick a business day. The earliest date is the second business day, if you schedule by 4 PM ET.
    • The date is set to the third business day by default.
    • You can choose any business day in the next three months. Weekends and holidays can't be selected.
    • Below the calendar, check the Charge Scheduled and Deposit Expected dates, then click Continue.

    Step 5: Check the Payment Status

    • The order's payment method switches to SuperPay, and its payment status changes to Charge Scheduled. You can find it under Charge Scheduled in the left-hand menu.
    Shipper TMS Charge Scheduled list in the left-hand menu with an order showing the Delivery Verified and Charge Scheduled status tags

    Key Points

    • Business days only: Weekends and holidays can't be picked as payment dates.
    • Bulk scheduling: You can schedule payments for several orders at once.
    • Status check: Scheduled orders show Charge Scheduled.

    Next Steps

    Want the full picture of how the Manual workflow works, including holds and paying right away? Compare the two SuperPay flows.