Skip to main content

Search

Welcome to Super Dispatch Help Center

Scheduling SuperPay Payments In Shipper TMS

Table of Contents

    Introduction

    Welcome to Super Dispatch! If this is your first visit to our Help Center, we’re excited to have you here. In this guide, we’ll walk you through how to schedule SuperPay payments within Shipper TMS. SuperPay is designed to streamline your payment process, helping you pay carriers faster and simplify back-office accounting. Let’s dive into the details and get you started on scheduling SuperPay payments!

     

     

    Requirements

    Before you begin scheduling SuperPay payments, ensure that the Manual SuperPay Workflow is enabled in your Shipper TMS account. This setting is essential for accessing the payment scheduling functionality. If you haven’t enabled this feature yet, follow the steps below to get started.

     

     

    Setting Up The Manual SuperPay Workflow

    Below, we are going to walk you through Setting Up The Manual SuperPay Workflow

     

    Step 1: Log Into Shipper TMS

    • Navigate to Shipper TMS Login.

    • Enter your email and password to access your account.

     

    Step 2: Access the Profile Icon

    • After logging in, click the Profile Icon located in the bottom left-hand corner of the dashboard.

    Step 3: Navigate to SuperPay Settings

    • From the profile menu, click on SuperPay.

    Step 4: Select Manual Workflow

    • Choose the Manual option in the SuperPay settings and click Save in the upper right-hand corner.

     

    How to Schedule SuperPay Payments

    Once you’ve enabled the Manual SuperPay Workflow, you can begin scheduling payments for orders marked as Delivery Verified. Follow these steps to schedule payments:

     

    Step 1: Identify Delivery Verified Orders

    • Locate the orders in the Delivery Verified category of your order list.

    Step 2: Open the Order Details

    • Click on the specific order to open its details.

     

    Step 3: Schedule Payment

    • Select the Schedule SuperPay button to set a payment date using the calendar.

    Step 4: Choose a Payment Date

    • Pick a business day for the payment. You can schedule payments:

    • As early as the second business day by 4 PM ET.

    • By default, payments are set for the third business day.

    • Only business days within the upcoming three months can be selected.

       

    Step 5: Confirm Scheduled Payment

    • Once scheduled, the payment method will switch to SuperPay, and the Order Payment Status will update to Charge Scheduled.

     

    Key Notes on Scheduling Payments

    • Holidays and Weekends: These are considered non-business days and cannot be selected for payment scheduling.

    • Bulk Scheduling: For efficiency, the Schedule SuperPay feature supports bulk actions, allowing you to schedule payments for multiple orders at once.

    • Payment Status: Once the payment is scheduled, the order status will display Charge Scheduled to confirm the action.

     

     

    Need Help?

    That’s it! You’re now ready to schedule SuperPay payments inside Shipper TMS with ease. Should you have any further questions or need additional assistance, please feel free to contact our support team at any time. You can reach us via email at support@superdispatch.com, or simply click on the chat icon in the bottom right-hand corner of your screen to start a conversation with us. We’re here to help and look forward to assisting you!