Sam

Introduction This article shows how to create an order in Shipper TMS and post it to the Super Loadboard. You'll enter pickup and delivery details, add vehicles, set payment, and publish the l...

Introduction A Customer Portal lets your customers follow their loads, see updates, and track shipments in real time. Setting one up takes two parts: you add the customer in Shipper TMS, and t...

IntroductionSubmitting your Certificate of Insurance (COI) is a required step in becoming a Verified Carrier on Super Dispatch.To begin verification, you must complete both steps below: Upload you...

Introduction The Settings page in Carrier TMS is your one-stop location for managing company details, billing, notifications, and more. This guide will walk you through each section of the Settings...

IntroductionWhen setting up your carrier profile in Carrier TMS, you'll need to select a Transport Type. Your selection determines how your business is represented on the platform, how loads are ma...

If a shipper using SuperPay needs a load payment refunded, the funds are automatically returned to the original bank account used for the transaction. This policy ensures accurate payment records a...

IntroductionWhen a driver's free trial ends in the Driver App, they must subscribe to a paid plan in order to create or import loads. The Subscribe Now modal appears to let them know they need a va...

Introduction Shipper TMS lets you choose how you get notified about your orders: by email, text message (SMS), or push notification. You can set preferences for your own orders, for your compa...

Introduction Every load in Carrier TMS lists a payment method (how you'll be paid) and payment terms (when you'll be paid). Knowing both helps you pick loads that fit your cash flow. For examp...

IntroductionThe Super Loadboard in Carrier TMS helps carriers find high-quality loads and grow their business. Whether you're an independent owner-operator or managing a fleet, it gives you the too...