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Welcome to Super Dispatch Help Center

Maximizing Your Opportunities on the Super Loadboard

Table of Contents

    Introduction

    The Super Loadboard in Carrier TMS helps carriers find high-quality loads and grow their business. Whether you're an independent owner-operator or managing a fleet, it gives you the tools to secure more loads, reduce downtime, and increase profitability.

    Benefits of the Super Loadboard

    Access to a Constant Flow of Loads

    • The Super Loadboard is continuously updated with new loads from verified shippers and brokers.
    • Quickly browse, filter, and instantly book loads that match your route and equipment type.
    • Reduce deadhead miles by finding return loads efficiently.

    Verified and Reliable Shippers

    • Work with trusted shippers and brokers that have been verified through our compliance process.
    • Super Dispatch makes sure shippers meet industry standards, helping you avoid fraudulent or unreliable partners.

    Instant Booking for Verified Carriers

    • As a Verified Carrier, you can Instant Book eligible loads without negotiating manually.
    • No back-and-forth with brokers. Secure loads instantly and start moving vehicles faster.
    • Not verified yet? Become a Verified Carrier to unlock Instant Booking.

    Smart Load Recommendations

    • The Suggested Loads panel shows personalized load recommendations based on your past activity, preferred routes, and trailer type. You can filter suggestions by driver.
    • If you haven't browsed the Super Loadboard yet, you'll see No Suggestions Yet. Click Find Loads on Super Loadboard to start browsing so suggestions can be prepared for you.
    Suggested Loads panel in Carrier TMS with a driver filter, a No Suggestions Yet message, and a Find Loads on Super Loadboard button

    Load Filtering & Search Tools

    Find the most profitable loads using the Advanced Search filters, including:

    • Pickup and delivery locations (city, state, or ZIP), with an option to Search Along Route
    • Vehicle type, condition, transport type, and number of vehicles
    • Payment terms, minimum price per mile, and minimum total price
    • Ready for pickup date
    • Shippers (see Shipper Filter Options below)

    Sort by price, distance, or date to quickly identify the most valuable options.

    Advanced Search panel on the Super Loadboard with Pickup, Delivery, Search Along Route, Vehicle Type, Condition, Transport Type, vehicle count, Payment Terms, minimum price per mile, minimum total price, Ready for Pickup, Create Load Alert, and Search

    Transparent Pricing & Payment Options

    • The Super Loadboard shows clear pricing for every load, helping you make informed decisions.
    • Many loads are eligible for SuperPay, giving you secure and faster payments directly to your bank account.
    • View payment terms upfront to choose loads that fit your cash flow needs.

    Seamless Dispatching & Load Management

    • Assign loads to drivers directly from the loadboard through Carrier TMS.
    • Keep track of all your booked and completed loads in one place.
    • View order status updates and streamline communication with shippers.

    Shipper Filter Options

    Use shipper filtering in Advanced Search to show or hide loads based on who posted them.

    Default Behavior

    • The Super Loadboard shows loads from all shippers by default.

    Filter Options

    • Include: View loads only from the shippers you select.
    • Exclude: Hide loads from the shippers you select.
    • Only shippers with active postings are available to select.
    Advanced Search panel with the Shippers section highlighted, showing Include and Exclude options and an All Shippers dropdown

    How Shipper Selection Works

    • You must enter at least 3 characters to begin searching for a shipper.
    • The results display up to 5 matching shippers, each showing the City and State from the shipper's profile.
    • Selected shippers appear in a list. You can remove them individually or clear all with the X icon.

    Validation Rule

    • If you select Exclude without adding any shippers, the message Select shipper to continue appears until you choose at least one shipper.
    Shippers filter set to Exclude with an empty search field reading Enter 3 characters to search and a red Select shipper to continue message

    Load Alerts and Filtering

    Your shipper filters also apply to Load Alerts:

    • You'll only receive Load Alert notifications that match the shipper preferences you've set.
    • This keeps your alerts relevant and avoids clutter from unwanted load offers.

    How to Start Using the Super Loadboard

    Step 1: Log Into Carrier TMS

    • Log in to Carrier TMS and click the Super Loadboard icon in the left-hand navigation.
    Carrier TMS Loads page with the Super Loadboard icon highlighted in the left-hand navigation

    Step 2: Search and Filter Loads

    • Open Advanced Search to find the best loads based on location, vehicle type, and rate, then click Search.
    • Check Create Load Alert to get notified when new loads match your search.
    Advanced Search panel on the Super Loadboard with location, vehicle, payment, and pickup date filters, a Create Load Alert checkbox, and a Search button

    Step 3: Book a Load

    • Click on a load to review its details, payment terms, shipper information, and shipper requirements.
    • If you're a Verified Carrier, you can Instant Book eligible loads.
    • Otherwise, submit a request to the shipper or broker for approval.
    Super Loadboard load details showing origin and destination, vehicle, payment terms, shipper information and requirements, and the request panel with pickup and delivery dates and a green request button

    Step 4: Accept and Dispatch

    • Once a load is accepted, assign it to a driver and manage it through Carrier TMS.

    Next Steps

    Booked your first load? Learn how to assign it to one of your drivers, or reassign it if plans change.