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Welcome to Super Dispatch Help Center

How Do I Navigate The Settings Page?

Table of Contents

    Introduction

    The Settings page in Carrier TMS is your one-stop location for managing company details, billing, notifications, and more. This guide will walk you through each section of the Settings page to help you personalize and optimize your Super Dispatch account.

    Accessing the Settings Page

    To access the Settings page, click your business name in the lower left corner. This will open a menu with Settings and a range of tabs to personalize your Super Dispatch account.

    Carrier Profile

    In the Carrier Profile tab, you can manage key company details, such as:

    • Company location

    • Company logo (for BOLs and invoices)

    • Company contact information

    • Terms and Conditions

    General Settings

    The General Settings tab includes BOL and invoice information, including:

    • BOL Template: Choose your BOL template and enable “Multiple Unit BOL” if needed.

    • Appearance: Choose whether you would like to have Light mode, or Dark mode. 

    • Initial Load ID: Set the starting number for your Load ID sequence.

    • Dispatch Email: Enter the email that receives dispatch sheets from compatible brokers.

    Note: For more information, read about Multiple Unit BOL templates here or 
    Initial Load ID here.

    Terminals

    In the Terminals tab, you can add or remove commonly used terminals to streamline load management.

    Note: Learn more about our Terminals feature here.

    Driver App

    The Driver App tab allows you to manage driver-specific settings, such as:

    • Fleet Mode: Enable or disable Fleet Mode.

    • Customer Not Available: Control whether drivers can mark “Customer Not Available” for BOL signatures at pickup or drop-off.

    Note: Read more about Fleet Mode here.

    Billing

    The Billing tab consolidates all billing settings in one place. Here, you can:

    • Attach BOLs to invoices.

    • Include pickup and delivery dates on invoices and BOLs.

    • Enter an email to be copied on all customer invoices.

    QuickBooks Integration

    In the QuickBooks Integration tab, you can link Super Dispatch with QuickBooks to simplify record-keeping and sync invoices.

    Note: Learn more about integrating QuickBooks Online or Desktop with Super Dispatch 
    here.

    Subscription Details

    The Subscription Details tab provides an overview of your account plan, including:

    • Current subscription type.

    • Number of active drivers and dispatchers.

    • Total subscription price.

    • Credit card details (view and update information.)

    Note: Learn more about Subscription Details here.

    Notification Emails

    In the Notification Emails tab, you can set up email notifications for order status changes and BOL deliveries:

    • Notification Emails: Receives status updates for pickup and delivery. Enter multiple emails separated by commas, without spaces.

    • Delivery Confirmation Emails: Receives a copy of the BOL (not the invoice) sent by the driver or dashboard. Enter multiple emails separated by commas, without spaces.

    Note: Learn more about Notification Emails here.

    Loadboard Notifications

    The Loadboard Notifications tab allows you to manage where Super Loadboard alerts are sent. Customize this area with specific phone numbers or email addresses to receive notifications.

    Need Help?

    If you have any questions or need further assistance, please reach out to our support team. You can contact us via email at support@superdispatch.com, or simply click on the chat icon in the bottom right-hand corner of your screen to start a conversation with us. We’re here to help and look forward to assisting you!