Introduction

Learn how simple it is to create and post an order in Shipper TMS. This step-by-step guide walks you through the process of setting up and posting an order to the load board, enabling fast carrier bookings and providing real-time load status updates from pickup to delivery.

 

 

How to Create a Load in Shipper TMS

Below, we are going to walk you through the steps of creating a load in Shipper TMS:

Step 1: Log into Your Shipper TMS Account

• Log in to your Super Dispatch Shipper TMS account to access your dashboard.

 

Step 2: Navigate to the Loads Page

• Once logged in, select the Orders tab from the main menu. This is where you can create, edit, and manage loads.

 

Step 3: Click on “Create Order”

• In the top right corner of the Orders page, click Create Order to start a new load entry.

 

Step 4: Enter Basic Load Details

• Begin by filling in essential load details:

   

  • Pickup Location: Enter the complete pickup address, including street, city, state, and zip code.

     

  • Delivery Location: Provide the full delivery address to ensure accurate location information.

     

  • Pickup and Delivery Dates: Set your desired pickup and delivery dates to help carriers plan effectively.

 

 

Step 5: Add Vehicle Information

• Enter details about the vehicle(s) being transported:

   

  • Type: Select the vehicle type (e.g., sedan, SUV, motorcycle).

     

  • Make and Model: Provide details to identify the vehicle.

     

  • Special Conditions: Indicate if the vehicle is inoperable or requires an enclosed trailer.

 

 

Step 6: Specify Payment Terms

• Choose your payment method and terms, such as SuperPay, COD, Quick Pay, or specific payment days.

 

Step 7: Set Additional Preferences (Optional)

• If applicable, you can select additional preferences, such as:

• Carrier Requirements: Indicate any specific requirements for the carrier, such as insurance or verification.

   

• Load Notes: Include any specific instructions or notes for the carrier regarding the load.

 

Step 8: Save the Load

• After entering all required information, click Save. Your load will now be listed in the Loads section of Shipper TMS, where you can continue to manage it.

 

 

Step 9: Post the Load (Optional)

• If you’re ready to make the load available to carriers, click Save & Post To SLB to publish it to the Super Loadboard or any other load boards selected.

 

 

Tips for Creating Loads

• Complete All Required Fields: Make sure to enter accurate information in all required fields to avoid issues later.

   

• Use Load Notes: Add special instructions in the Load Notes section for clear communication with carriers.

   

• Double-Check Dates: Confirm that pickup and delivery dates are correct to streamline the scheduling process.

   

 

Reaching the Right Carriers

Once your load is posted, using these tips will help ensure it reaches the most suitable carriers:

 

Leverage the Verified Carrier Network

The Verified Carrier program on Super Dispatch ensures that carriers have met compliance standards, such as valid insurance and necessary documentation. When you choose verified carriers, you’re adding an extra layer of security, as these carriers have been vetted to ensure they meet professional and legal requirements.

 

 

 

Suggested Carriers and Their Benefits

When you click Send Offer within Shipper TMS, a list of Suggested Carriers will appear. These are carriers recommended based on their history with Super Dispatch and their alignment with the order’s requirements. Suggested Carriers are a great resource for ensuring your loads are managed by experienced and compliant professionals.

 

Suggested Carriers are selected based on several criteria:

• Verified Carrier Status: Verified carriers have met compliance standards, including insurance and documentation, ensuring they are reliable and legal.

• SuperPay Carriers: If your load uses SuperPay, carriers who accept SuperPay payments will appear as top suggestions.

• Previous Performance: The number of orders successfully delivered for your company is also considered, ensuring you’re working with carriers who have proven reliability.

When reviewing the Suggested Carriers, you’ll see details like:

• Whether the carrier is Verified or not.

• Their status as a SuperPay Carrier.

• The total number of orders they’ve successfully delivered for your Shipper TMS account.

  

This information provides you with valuable insights to make informed decisions when assigning loads, helping you build lasting relationships with carriers who excel.

 

Previously Dispatched Carriers

The Previously Dispatched list displays carriers you’ve worked with on past orders. This feature allows you to quickly identify and reassign loads to carriers you trust, saving time and ensuring consistency in service.

Carriers appear in this list based on their past performance with your company. This includes:

• Loads they’ve completed for you.

• Timely deliveries and adherence to requirements.

• Their history of clear communication and professionalism.

The Previously Dispatched feature is especially helpful when:

• You want to work with a carrier who is familiar with your preferences.

• You’re managing time-sensitive shipments and need a trusted carrier for faster assignments.

• You’re looking to assign loads to carriers who consistently meet your standards.

This feature simplifies the process of building a network of trusted carriers, enabling you to focus on other important aspects of your business while ensuring your shipments are in good hands.

 

Set a Competitive Rate

Offering a rate that aligns with market standards makes your load more attractive to qualified carriers. Research average rates for similar routes and vehicle types to set a rate that incentivizes carriers to choose your load over others.

 

Utilize the “Exclusive” Tag

Loads posted initially on Super Dispatch are marked with an Exclusive tag, letting carriers know that they can only find this load on the Super Loadboard. This tag helps build urgency among carriers to accept the load before it’s shared on other load boards, maximizing visibility among Super Dispatch’s dedicated carrier network.

 

Engage Directly with Carriers

Building relationships with carriers you work with frequently can streamline your posting process. By engaging with preferred carriers directly through Super Dispatch, you can encourage reliable carriers to accept your loads faster and establish a trusted network for future shipments.

 

 

Need Help?

If you have any questions or need further assistance, please reach out to our support team. You can contact us via email at support@superdispatch.com, or simply click on the chat icon in the bottom right-hand corner of your screen to start a conversation with us. We’re here to help and look forward to assisting you!