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Scheduling SuperPay Payments In Shipper TMS

Sam
Updated

Introduction

With the Manual SuperPay workflow in Shipper TMS, you can choose the date a carrier gets paid for a Delivery Verified order. This article shows how to turn on the Manual workflow and schedule SuperPay payments.

Requirements

Note: Scheduling SuperPay payments requires the Manual SuperPay workflow. Follow the steps below to turn it on if you haven't already.

How to Turn On the Manual SuperPay Workflow

Step 1: Log In to Shipper TMS

Shipper TMS login page with Username and Password fields and a Log In button

Step 2: Open Your Account Menu

  • Click your account name in the lower-left corner.
Arrow pointing to the account name in the lower-left corner of Shipper TMS

Step 3: Open SuperPay Settings

  • Under Settings, click SuperPay.
Shipper TMS account menu with SuperPay highlighted under Settings, below General

Step 4: Select Manual

  • Under SuperPay Workflow, select Manual.
  • Click Save in the upper-right corner.
SuperPay Workflow settings in Shipper TMS with the Manual option selected below Automated

How to Schedule a SuperPay Payment

Step 1: Open Delivery Verified Orders

  • Click Delivery Verified in the left-hand menu.
Shipper TMS Delivery Verified list with orders selected, the SuperPay Now dropdown open to Schedule SuperPay, and a calendar asking when the carrier should receive payment

Step 2: Select the Orders

  • Check the box next to one or more orders. You can schedule several orders at once.

Step 3: Select Schedule SuperPay

  • Click the arrow next to SuperPay Now and select Schedule SuperPay. A calendar opens asking When should carrier receive payment?
Order details in Shipper TMS with the SuperPay Now dropdown open to Schedule SuperPay and a calendar showing the Charge Scheduled and Deposit Expected dates with a Continue button

Step 4: Choose a Payment Date

  • Pick a business day. The earliest date is the second business day, if you schedule by 4 PM ET.
  • The date is set to the third business day by default.
  • You can choose any business day in the next three months. Weekends and holidays can't be selected.
  • Below the calendar, check the Charge Scheduled and Deposit Expected dates, then click Continue.

Step 5: Check the Payment Status

  • The order's payment method switches to SuperPay, and its payment status changes to Charge Scheduled. You can find it under Charge Scheduled in the left-hand menu.
Shipper TMS Charge Scheduled list in the left-hand menu with an order showing the Delivery Verified and Charge Scheduled status tags

Key Points

  • Business days only: Weekends and holidays can't be picked as payment dates.
  • Bulk scheduling: You can schedule payments for several orders at once.
  • Status check: Scheduled orders show Charge Scheduled.

Next Steps

Want the full picture of how the Manual workflow works, including holds and paying right away? Compare the two SuperPay flows.

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