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Welcome to Super Dispatch Help Center

How to Send Invoices to QuickBooks Desktop

Table of Contents

    Introduction

    Welcome to another helpful guide from the Super Dispatch Support Team! If you’re using QuickBooks Desktop with your Super Dispatch Dashboard, you’re in the right place. This article will walk you through the process of sending invoices from Super Dispatch to QuickBooks Desktop. With just a few simple steps, you can ensure your accounting records stay up-to-date and accurate. Let’s get started!

    How to Send Invoices to QuickBooks Desktop

    Follow the steps below to seamlessly send your invoices to QuickBooks Desktop.

    Step 1: Log in to Your Super Dispatch Dashboard

    • Open the Super Dispatch Dashboard and log in using your credentials.

    Step 2: Find the Order

    • Locate the order containing the invoice you want to send to QuickBooks.

    Step 3: Open the Options Menu

    • Click the Options button next to the order.

    • Select Send Invoice from the dropdown menu.

    Step 4: Select QuickBooks Desktop

    • On the Send Invoice page, check the QuickBooks Desktop box.

    Step 5: Send the Invoice

    • Click the Send Invoice button.

    Troubleshooting Common Issues

    If the invoice doesn’t send to QuickBooks Desktop, you will see an error message on the Send Invoice page. Here’s how to resolve common errors:

    Error: “No Service Item Selected”

    Cause: A service item wasn’t selected during the integration setup.

    Solution:

    1. Navigate to the QuickBooks page in the Super Dispatch Dashboard.

    2. Click Manage Integration under the QuickBooks Desktop section.

    3. Select Update Service Item and choose the appropriate service item.

    4. Try sending the invoice again.

    Invoice Still Not Appearing in QuickBooks Desktop

    • Check the Order Activity section in the Super Dispatch Dashboard for more details.

    Need Help?

    Should you have any further questions or need additional assistance, please feel free to contact our support team at any time. You can reach us via email at support@superdispatch.com, or simply click on the chat icon in the bottom right-hand corner of your screen to start a conversation with us. We’re here to help and look forward to assisting you!