Sam

IntroductionSuperPay orders come with specific inspection requirements to ensure compliance and smooth processing. Below, we'll walk you through these requirements and how to meet them effectively....

Introduction Welcome to Super Dispatch! If this is your first visit to our Help Center, we’re thrilled to have you here. Today, we’re diving into Carrier Performance Metrics within the Driver App. ...

Introduction The Profile Menu in the Super Dispatch Driver App is where you manage your personal details, your carrier profile, app settings, and support options. To open it, tap the Profile i...

Introduction The ETA (estimated time of arrival) feature in the Driver App keeps drivers, dispatchers, and shippers on the same page about when vehicles will be picked up and delivered. Accura...

Introduction When you send a Bill of Lading (BOL) from the Super Dispatch Driver App, you can include the attachments you've uploaded to the load, so the recipient gets your documents along wi...

Introduction To mark a load as Picked Up or Delivered in the Super Dispatch Driver App, you finish the inspection by collecting a signature. The signature confirms the inspection and serves as...

Introduction You can mark vehicle damage in the Super Dispatch Driver App during both pickup and delivery inspections. Recording damage clearly protects you and your customers and keeps everyo...

Introduction Becoming a Verified Carrier on Super Dispatch establishes a base level of trust with shippers and brokers, enabling your company to access and request loads on the Super Loadboard. Thi...

Introduction The Scan VIN feature in the Driver App lets you add a vehicle to a load by scanning its VIN barcode. The app decodes the VIN and fills in the vehicle's year, make, and model for y...

IntroductionThe AIAG inspection is a standardized process used when transporting new vehicles for Original Equipment Manufacturers (OEMs). It uses a code-based damage entry system designed to meet ...