Introduction

Becoming a Verified Carrier on Super Dispatch establishes a base level of trust with shippers and brokers, enabling your company to access and request loads on the Super Loadboard. This guide walks you through the steps to apply for Verified Carrier status and highlights the benefits of verification.

Why Become a Verified Carrier?

Verified Carrier status not only builds trust but also unlocks a range of benefits, including:

• The ability to request loads on the Super Loadboard.

• Enhanced credibility with shippers and brokers.

• Streamlined load booking processes.

To apply for Verified Carrier status, you’ll need to provide specific documents and information about your carrier business.

Required Documents for Verification

To complete your application, gather the following documents and details:

1. Carrier Information: Ensure all business details are up-to-date.

2. W9 File: A current copy of your W9 form.

3. USDOT Certificate: Proof of your active USDOT authority.

4. Cargo Insurance Information:

   1. Certificate of insurance.

   2. Expiration date.

   3. Cargo limit and deductible.

   4. Agent name and phone number.

Verified Carrier Status Using the Driver App

Step 1: Log in to the Super Dispatch App

1. Open the Super Dispatch Mobile App.

2. Log in to your account if prompted.

   

Step 2: Access Your Carrier Profile

1. Tap on the Profile Icon in the bottom-right corner of the app.

2. Tap your company name to navigate to your Carrier Profile.

   

Step 3: Enter Carrier Information

1. Tap Carrier Info.

2. Enter your company’s address and billing contact details.

3. Tap Save.

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Step 4: Upload Cargo Insurance Documents

1. Click "Choose File" to upload your certificate of insurance.

2. Choose either a file or photo from your device’s file folder or camera roll.

3. Fill in all required information about your cargo insurance policy, including:

   1. Expiration date.

   2. Cargo limit.

   3. Deductible.

   4. Agent name and phone number.

4. Tap Save.

Note: Double-check your information for accuracy to avoid delays.

Step 5: Add W9 and USDOT Certificate

1. Tap Continue to proceed to the next page.

2. Upload your W9 and USDOT Certificate by clicking Choose File in each section.

   1. Ensure each document is uploaded to the correct field to prevent delays.

      

Step 6: Submit Your Documents

1. After uploading all documents, tap Submit.

2. You’ll receive confirmation that your documents have been submitted and are Pending Verification.

Note: While you can use the Carrier TMS and Mobile App without verification, 
Verified Carrier status is required to request or instantly book loads on the 
Super Loadboard.

After Submitting Your Application

• While your documents are being reviewed, you can search for loads on the Super Loadboard but cannot request them until verification is complete.

• If there are any issues with your documents, Super Dispatch will notify you.

Need Help?

If you have any questions about the Verified Carrier process or need further assistance, please contact our support team. You can reach us via email at Compliance@superdispatch.com, or click on the chat icon in the bottom-right corner of your screen. We’re here to help and look forward to assisting you!