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Import PDF Dispatch Sheets & CSV Loads Inside Carrier TMS

Table of Contents

    Introduction

    Carrier TMS lets you import loads quickly using PDF dispatch sheets and CSV files. The most common way to start an import is by clicking the Import Load button at the top of Carrier TMS. This opens your computer’s file picker (Finder on Mac or File Explorer on Windows), so you can select the file you want to upload.

    Carrier TMS also supports drag-and-drop importing, which lets you drop files directly into the Loads screen for faster uploads.

    This article covers the supported file types, the most common dispatch sheet formats that import best, and how to upload files using both methods.

    Supported File Types

    Carrier TMS supports two primary file formats for importing loads. Before uploading, make sure your file is complete, readable, and formatted correctly.

    File Type Best For What to Check Before Uploading
    CSV Bulk load creation (multiple loads at once) Use the Carrier TMS CSV template, keep column headers unchanged, and confirm each row represents one load.
    PDF dispatch sheet Single-load or multi-load dispatch sheets Make sure the PDF is clear and readable (print-to-PDF works best). Avoid scans/screenshots when possible.
    Tip: For the best PDF results, use Print → Save as PDF (or CTRL + P → Save to PDF). Scanned PDFs and screenshots may not import correctly.

    Supported PDF Dispatch Sheet Types

    Carrier TMS can import many commonly used dispatch sheet formats. In general, dispatch sheets work best when they are printed/exported as a PDF and include clear pickup, delivery, vehicle, and payment details.

    Dispatch Sheets That Commonly Import Well

    Below is a reference list of dispatch sheet sources that commonly import well when saved as a printed PDF. (If your dispatch sheet isn’t listed, it may still work as long as it’s consistently formatted and clearly readable.)

    Dispatch Sheet Source Recommendation / Notes
    Central Dispatch Printed dispatch sheets are supported. Use Print → Save as PDF for best results.
    Ready Logistics (RAT – Ready Auto Transport) Print-to-PDF is recommended to ensure all dispatch details are readable.
    CarsArrive Network Supported when dispatch sheets are exported as PDFs with clear formatting.
    ADESA Works best when dispatch sheets are printed to PDF rather than downloaded directly.
    Reindeer Supported when dispatch information is consistently structured and readable.
    Metrogistics Dispatch sheets and BOL PDFs are supported when exported cleanly.
    Acertus Dispatch sheets and BOLs are supported; print-to-PDF recommended.
    Manheim Standard Manheim dispatch sheets are supported when exported as PDFs.
    United Road Dispatch sheets are supported; ensure pickup and delivery details are fully visible.
    CarMax Works when order confirmations or dispatch reports are saved as PDFs.
    Montway Supported when dispatch sheets are exported using Print → Save as PDF.
    Road Warriors Supported if the PDF contains clearly labeled pickup, delivery, and vehicle details.
    Accelerated Services PDFs are supported when dispatch information follows a consistent layout.
    RPM Works best when dispatch sheets are printed to PDF for clarity.
    Wholesale Express Supported if vehicle and location details are clearly structured in the PDF.
    Ship a Car Direct Dispatch sheets are supported when exported as clean, readable PDFs.
    Ship.Cars Supported when dispatch or order confirmation PDFs are consistently formatted.
    Circle Logistics PDFs are supported if pickup, delivery, and pricing fields are clearly labeled.
    ACV Auctions Print-to-PDF recommended; dispatch details must be fully visible.
    Proficient Brokerage Services Supported when order confirmations are saved as structured PDFs.
    Set Logistics Order confirmation PDFs are supported when consistently formatted.
    ATS Logistics Supported when dispatch or order confirmation PDFs are clearly structured.
    Important: If a PDF fails to import, try exporting it again using Print → Save as PDF. Low-quality scans, photos, or screenshot-based PDFs may not parse correctly.

    Import Loads Using the Import Load Button (CSV & PDF)

    The Import Load button is the standard way to upload files into Carrier TMS. It’s located at the top of the Loads page, next to the Create Load button.

    Before uploading, make sure you’ve already downloaded and reviewed your file to confirm it’s complete and formatted correctly.

    • On Mac, clicking Import Load opens Finder
    • On Windows, clicking Import Load opens File Explorer

    Upload Your CSV or PDF

    Once your file is ready:

    1. Open the Loads tab in Carrier TMS.
    2. Click Import Load at the top of the page.
    3. Select your CSV or PDF file from Finder or File Explorer.
    Supported files: PDF dispatch sheets and CSV files created using the Carrier TMS CSV template.

    Download the CSV Import Template

    If you’re importing loads using a CSV file, download and use the official Carrier TMS CSV template. This ensures your data maps correctly during import.

    Download CSV Import Template 

    Note: Do not rename, remove, or reorder columns in the template. Changing headers or formatting may cause the import to fail.

    Import Loads by Drag-and-Drop (CSV & PDF)

    Drag-and-drop importing is the fastest way to upload files if you already have a PDF or CSV available on your computer. This method works for both PDF dispatch sheets and CSV files.

    Step 1: Open the Loads Tab

    Open the Loads tab in Carrier TMS so the system is ready to accept your file.

    • Select Loads from the left-hand navigation menu.
    Tip: You do not need to click Import Load first. Files can be dragged directly into the Loads screen.

    Step 2: Drag and Drop the File

    Drag a PDF or CSV file from your computer (Desktop, Finder on Mac, or File Explorer on Windows) and drop it anywhere inside the Carrier TMS window.

    An on-screen indicator appears while the file uploads and is processed.

    Supported files: Printed PDFs (CTRL + P), multi-load PDFs, and CSV files using the Carrier TMS template format.

    What Happens After the Import

    Once a CSV or PDF file is processed:

    • Each valid row or section is converted into a load
    • Loads appear in your Carrier TMS dashboard
    • You can review, edit, and assign loads as needed
    Note: If any rows or sections fail due to missing or invalid data, those loads may be skipped. Review your file, correct any issues, and try the import again.

    Next Steps

    Want to explore other ways to import loads or manage dispatch sheets across Super Dispatch? Use the resources below to learn more.

    Import Loads into Carrier TMS Import Loads into the Driver App