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How to Blocklist a Carrier in Shipper TMS

Sam
Updated

If you want to stop a carrier from receiving, booking, or viewing your company's loads, Shipper TMS lets you blocklist them. Once blocklisted, the carrier will have no visibility into any loads posted by your company.

What Happens When a Carrier Is Blocklisted?

  • The carrier will no longer see any of your active or future load posts.
  • They cannot request, book, or be assigned to your orders.
  • This applies across all Super LoadBoard and direct assignment workflows.

How to Blocklist a Carrier

Step 1: Go to Manage Carriers

Log in to Shipper TMS and click Manage Carriers in the left-hand navigation menu.

Shipper TMS left-hand navigation menu with Manage Carriers option highlighted

Step 2: Search for the Carrier

Use the search bar to find the carrier by carrier name or USDOT number.

Manage Carriers search bar with fields for carrier name and USDOT number

Step 3: Open the Carrier's Profile

Click the carrier's name to open their profile page.

Step 4: Set Status to Blocklisted

In the Internal Records section, click the pencil icon to edit. Change the Carrier Status to Blocklisted, then click Save.

Internal Records section on a carrier profile with the pencil edit icon highlighted
Carrier Status dropdown open with Blocklisted option selected
Important: Once saved, the carrier is immediately blocklisted and loses all access to your company's load postings.

Managing Blocklisted Carriers

You can view and manage all blocklisted carriers under the Carriers section of Shipper TMS. To remove a carrier from the blocklist, return to their profile and change their status back to Approved or another appropriate status.

Important: Removing a carrier from the blocklist immediately restores their ability to see and request your loads.

Next Steps

Learn more about managing carriers in Shipper TMS:

Shipper TMS Help Center Shipper TMS Overview