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Welcome to Super Dispatch Help Center

How to Blocklist a Carrier in Shipper TMS

Table of Contents

    Introduction

    If you want to stop a carrier from receiving, booking, or even viewing your company’s loads, Shipper TMS gives you the ability to blocklist them. Once a carrier is blocklisted, they will no longer have visibility into any loads posted by your company—ensuring full control over who can access and request your shipments.

    What Happens When a Carrier Is Blocklisted?

    • The carrier will no longer see any of your active or future load posts.
    • They will not be able to request, book, or be assigned to your orders.
    • This applies across all Super Loadboard and direct assignment workflows.

    This feature is useful if you’ve had ongoing issues with a carrier or want to restrict access to your freight network.

    Steps to Blocklist a Carrier

    Step 1: Log into Shipper TMS

    1. Open Shipper TMS and sign in to your account.
    2. Click on Manage Carriers from the left-hand navigation menu.

    Step 2: Search for the Carrier

    1. Use the search bar to find the carrier you want to blocklist.
    2. You can search by carrier name or USDOT number.

    Step 3: Open the Carrier’s Profile

    1. Click on the carrier’s name to open their profile page.

    Step 4: Blocklist the Carrier

    1. In the Internal Records section, click the Pencil Icon.
    2. Change the Carrier Status to Blocklisted.
    3. Click Save to confirm your decision.

    Note:Once saved, the carrier will be immediately blocklisted and lose all access to your company’s load postings.

    Managing Blocklisted Carriers

    • You can view and manage all blocklisted carriers under the Carriers section of Shipper TMS.
    • To remove a carrier from your blocklist, return to their profile and change their status back to Approved or another appropriate status.
    • Important: Removing a carrier from the blocklist will immediately restore their ability to see and request your loads.

    Need Help?

    Should you have any further questions or need additional assistance, please feel free to contact our support team at any time. You can reach us via email at support@superdispatch.com, or simply click on the chat icon in the bottom right-hand corner of your screen to start a conversation with us. We’re here to help and look forward to assisting you!