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Welcome to Super Dispatch Help Center

Searching the Loadboard & Setting Up Load Alerts In The Driver App

Table of Contents

    Introduction

    The Super Loadboard allows carriers to search for available loads that match their preferred routes, vehicle types, and timing. You can also create Load Alerts in the Driver App to get notified when new loads match your criteria.

    How to Search the Loadboard

    The Super Loadboard makes it easy to find available loads that match your preferred lanes and equipment type. By using filters like pickup location, delivery location, vehicle type, and pickup date, you can quickly narrow down results and focus on the loads that fit your schedule and capacity. Whether you're planning your next route or looking for a backhaul, using the search tools effectively helps you find and request loads faster.

    Step 1: Open the Super Loadboard

    Open the Driver App and navigate to the Super Loadboard.

    Step 2: Enter Your Search Criteria

    Use the search filters at the top of the Loadboard to narrow down results.

    • Origin (Pickup Location) – City, state, or ZIP code
    • Destination (Delivery Location) – City, state, or ZIP code
    • Radius – Expand your search within a specific mileage range
    • Vehicle Type – Filter by trailer or vehicle category
    • Pickup Date – Narrow by available pickup timeframe
    • Payment Terms – Filter based on preferred pay timing
    Tip: Expanding your search radius can help you find more available loads, especially in less populated areas.

    Step 3: Review Load Details

    Click on a load to view detailed information, including:

    • Vehicle information
    • Pickup and delivery locations
    • Offered price
    • Payment terms
    • Shipper details

    From there, you can submit a request or accept the load (if applicable).

    How to Set Up Load Alerts in the Driver App

    Load Alerts automatically notify you when new loads are posted that match your preferred search criteria.

    Step 1: Open the Driver App

    Log in to the Super Dispatch Driver App on your mobile device.

    Step 2: Navigate to Loadboard

    Tap Loadboard from the bottom navigation menu.

    Step 3: Enter Your Preferred Route

    • Enter your desired pickup location
    • Enter your destination (optional)
    • Select your preferred radius
    • Apply any additional filters

    Step 4: Change "Load Alert Duration"

    • Change the Load Alert Duration 
    • Options are
      • Today Only
      • 7 Days
      • Permanent

    Step 4: Save as a Load Alert

    After setting your filters:

    1. Tap Save Search.
    2. Name your alert (optional).
    3. Confirm to activate notifications.
    Important: Make sure push notifications are enabled on your device for the Driver App, or you won’t receive alert notifications.

    How to Manage or Edit Load Alerts

    • Go to the Loadboard section in the Driver App
    • Open your saved alerts
    • Edit search criteria or delete alerts as needed

    You can create multiple alerts for different lanes or regions.

    Best Practices for Finding Loads Faster

    Best Practice Why It Helps
    Set multiple load alerts Increases chances of matching loads across different routes.
    Adjust radius settings Broader searches surface more available loads.
    Respond quickly to alerts High-demand loads may be booked quickly.
    Keep notifications enabled Ensures you never miss new matching loads.