Introduction
Super Dispatch is committed to making the platform fair, safe, and competitive for every carrier who operates with integrity. SuperProtect is part of that commitment — and if you run a legitimate operation, it is designed to work in your favor.
What Is SuperProtect?
SuperProtect is a trust and safety layer built into Super Dispatch that helps shippers make more informed decisions when selecting carriers. It analyzes carrier data across the platform to surface signals that may indicate risk, so shippers can move quickly and confidently when booking loads.
The goal is simple: give shippers the confidence to work with carriers they can trust — and give good carriers a better shot at being chosen.
What This Means for Carriers
Shippers using SuperProtect are actively looking for carriers they can rely on. When a carrier has an accurate profile, a consistent operating history, and a strong track record on the platform, they are more likely to get selected, build lasting relationships with shippers, and grow their business through Super Dispatch.
SuperProtect is not about calling out good carriers — it is about giving shippers the visibility they need to choose the right partners with confidence. For carriers who operate with integrity, that is a good thing.
Why SuperProtect Is Good for Legitimate Carriers
Bad actors create real problems for the industry — including for carriers who do things the right way. When fraudulent or high-risk accounts are flagged and filtered out, it levels the playing field for legitimate carriers competing for the same loads.
SuperProtect helps ensure that shippers are not misled by accounts that misrepresent themselves, which means good carriers get more visibility and a fairer opportunity to win business based on their actual reputation and performance.
What Carriers Can Do
There is no special process to opt in to SuperProtect or take action around it. The best thing carriers can do is maintain a profile and operating history that reflects how they actually run their business.
Keep Your FMCSA Information Current
Make sure your FMCSA registration reflects your current business name, contact information, and operating details. Accurate, up-to-date federal records help shippers verify your identity quickly and give them confidence when selecting you.
Maintain Accurate Contact and Business Details
Ensure the information on your Super Dispatch profile — including your contact details, business address, and driver information — is accurate and consistent. Profiles that are complete and up to date are easier for shippers to trust and verify.
Build Your Reputation Through Reliable Service
Ratings and reviews from shippers matter. Carriers who communicate well, pick up and deliver on time, and handle vehicles with care build a track record that speaks for itself. Consistent, positive ratings on Super Dispatch are one of the strongest signals of a trustworthy carrier.
Protect Your Account
Keep your login credentials private and make sure only authorized users have access to your account. Unexpected changes to your account information — especially if made by someone other than you — can create confusion with shippers and affect how your profile appears on the platform.
Next Steps
Learn more about building a strong, trusted presence on Super Dispatch: