Overview
The Carrier TMS Dashboard gives you a real-time snapshot of your operation the moment you log in. It surfaces the things that need your attention most — delayed loads, unassigned orders, driver availability, account alerts, and recent activity — all in one place without having to dig through individual sections.
Delayed Loads
This widget shows the total number of loads that have not been picked up or delivered on time. It is split into two tabs:
- Delayed Pickups — loads that have passed their scheduled pickup date without being picked up
- Delayed Deliveries — loads that have been picked up but have not been delivered on time
Each load shows the order number, route, vehicle information, and how many days it has been delayed. The delay count is color-coded so you can quickly spot the most urgent loads — longer delays appear in red, shorter ones in orange or yellow.
Select View all to open the full list of delayed loads in your Load Management section.
Unassigned Loads
This widget shows all loads that have been booked but not yet assigned to a driver. Each load displays the order number, origin and destination, and vehicle or VIN count.
You can assign a driver directly from the dashboard by selecting Assign next to any load. This opens the load and lets you choose an available driver without leaving the dashboard view.
Select View all to see the complete list of unassigned loads.
Total Drivers
This widget shows your total driver count and how many loads your drivers have delivered this month. Drivers are organized into three tabs:
- Available — drivers with no active load assignment
- Assigned — drivers assigned to a load but not yet in transit
- Delivering — drivers currently en route with a load
Each driver entry shows their name, phone number, and trailer capacity. Use the search bar to find a specific driver by name.
Attention Required
This widget surfaces account-level issues that need action before they affect your operations. Each alert includes a short description and a direct action button. Common alerts include:
- SuperPay Bank account closed — payments cannot be processed until a new bank account is added. Select Contact Support to resolve.
- Verification Documents needs review — your carrier verification documents require resubmission. Select Resubmit Documents to upload updated files.
- Trial expiring — your free trial is approaching its end date. Select Update to manage your subscription.
Company Ratings
This widget shows your company's overall rating score and individual reviews from shippers. It is split into two tabs:
- Ratings Received — reviews left by shippers for your company, including the shipper name, date, tags (such as Good Communication or On-Time Transport), and any written feedback
- Ratings to Give — shippers you have recently worked with who are waiting for your review
Select View all to see your full ratings history.
Company Activity
This widget is a running log of account activity, organized by date. Use the tabs to filter by type:
- All — every activity event on the account
- Info — standard activity such as user invitations, load assignments, and profile updates
- Warning — security or account-level events such as suspicious login attempts
Use the All Categories dropdown to filter by a specific activity type, such as User Management, Load Management, or Company Profile. Select the calendar icon to filter activity by a custom date range using quick selections (Last 7 days, Last 30 days, etc.) or a manual date picker.