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Introduction In Shipper TMS, you can add a photo of each vehicle while you create or edit an order. The photo gives carriers a visual reference, so they know exactly what they're picking up. ...

IntroductionNot all carriers use Super Dispatch, and we understand that. To support these situations, Shipper TMS includes the Internal Carrier feature on the Manage Carriers page.An Internal Carri...

Introduction The Customer Portal lets you follow the loads your shipper dispatches for you. You can track each load's status and location, review pricing, run reports, and, if your shipper all...

IntroductionSuper Dispatch requires verification for all carriers before they can request and book loads on the Super Loadboard.If your carrier account is new or your verification has not yet been ...

Introduction Super Dispatch upholds strict carrier requirements to ensure that only qualified carriers have access to book loads instantly. These standards maintain high-quality service, mitigate r...

IntroductionThe Suggested Tab in Carrier TMS surfaces loads that match your history and lanes — so you can find relevant freight faster without manually searching the full Loadboard. This article c...

IntroductionIn Shipper TMS, you can assign a dispatcher and a salesperson to each order. This keeps your team organized, sends notifications to the right person, and lets you filter and report on o...

Introduction On iOS, you can choose which map app the Super Dispatch Driver App uses to open load locations. By default, the app uses Google Maps if it's installed on your device. If it isn't,...

IntroductionSuper Dispatch verifies carrier documents to ensure compliance, safety, and trust on the platform. If your documents cannot be verified, it usually means required information is missing...

IntroductionLoads usually update their status automatically as drivers complete pickup and delivery inspections in the Driver App. If that doesn't happen, dispatchers can manually update a load's s...