Introduction

In this guide, we’ll walk you through how to use the tracking feature within Carrier TMS. From setting up tracking on loads to monitoring their progress, this guide ensures you can keep a clear view of your shipments in real time. Following these instructions will help you track loads efficiently, keeping your operations organized and providing valuable insights on load locations. Let’s dive in and see how to easily enable and manage tracking within Carrier TMS.

Track Activity

In this section we will go over how you can track the drivers location inside of Carrier TMS. Additionally, this will allow Shippers to track their location via the Online BOL as well. Check out the guide below:

Step 1: Tracking

• Click Tracking on the left hand side of your screen.

  

Step 2: Adding

• Click Add Driver.

  

Step 3: Select Driver

• Search for a specific driver or Select a Driver from the list. Click on the box next to the drivers name to include them in your tracking view then click the check box.

Note: If their mobile device is not set up, you’ll see a notification. Once set up, you can track their latest activity. Additionally, you can click "Notify Driver" to send a push notification to their device to set it up.

Step 4: Viewing

• You will be able to view the Drivers Location inside of the Tracking Tab.

Note: You can also see their device if you need to preform any trouble shooting steps with the driver to enable location services if they run into issues.

Need Help?

Should you have any further questions or need additional assistance, please feel free to contact our support team at any time. You can reach us via email at support@superdispatch.com, or simply click on the chat icon in the bottom right-hand corner of your screen to start a conversation with us. We’re here to help and look forward to assisting you!