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How to Send Invoices in Carrier TMS

Table of Contents

    Introduction

    Once a load has been delivered, you can send an invoice directly from Carrier TMS to the shipper or broker for payment. Sending invoices from Carrier TMS helps streamline billing, reduce delays, and keep all load-related documentation in one place.

    This article walks through how to send an invoice for a delivered load and how to automatically receive a copy of your invoices.

    How to Send an Invoice in Carrier TMS

    Follow the steps below to send an invoice for a delivered load.

    Step 1: Log in to Carrier TMS

    Sign in to your account at carrier.superdispatch.com.

    Step 2: Go to the Loads Tab

    Navigate to your delivered loads.

    • Click Loads from the left-hand navigation
    • Select the Delivered tab

    Step 3: Open the Delivered Load

    Locate the delivered load you want to invoice.

    • Click directly into the load, or
    • Click the blue Invoice button from the Delivered loads list
    Note: Loads must be marked as Delivered before an invoice can be sent.

    Step 4: Click “Send Invoice”

    From the load details screen, click the blue Send Invoice button.

    A preview of the invoice will open showing all load and payment details.

    Step 5: Review the Invoice Details

    Before sending, confirm the following information is correct:

    • Shipper or broker information
    • Pickup and delivery locations
    • Total rate and any added fees
    • Payment terms
    • Attachments such as BOLs or inspection photos

    Step 6: Send the Invoice

    Once everything looks correct, click Send Invoice.

    • The invoice is emailed to the shipper or broker on file
    • If you use SuperPay, sending the invoice initiates the payment process

    How to Receive a Copy of Your Invoices (BCC)

    You can automatically send a copy of every invoice to your own email address by enabling BCC in Billing settings.

    Step 1: Open Settings

    • Log in to Carrier TMS
    • Click Settings from the left-hand menu

    Step 2: Go to Billing

    From the Settings page, select Billing.

    Step 3: Enter a BCC Email Address

    Enter the email address where you want copies of invoices sent.

    Step 4: Save Changes

    Click Save to apply your changes.

    Helpful Tips

    • You can resend an invoice at any time by clicking Send Invoice again from the load
    • Upload all required documents before invoicing to avoid delays
    • Invoices stay attached to the load for easy reference later

    Next Steps

    After sending your invoice, you may also want to send delivery documentation.

    How to Send a BOL from Carrier TMS