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Welcome to Super Dispatch Help Center

How to Add Attachment In the Driver App

Table of Contents

    Introduction

    You can easily add attachments like photos, PDFs, or documents to any load inside the Driver App. This is helpful for uploading supplemental documents such as tow receipts, gate passes, or condition reports that need to be shared with your dispatcher or shipper.

    This guide will show you exactly how to upload attachments from your mobile device and optionally include them with your invoice.

    How to Add Attachments in the Driver App

    Follow these steps to upload attachments to a load you're working on.

    Step 1: Open the Driver App

    Log in to the Super Dispatch Driver App on your mobile device.

    Step 2: Go to the Loads Tab

    Tap the Loads tab at the bottom of your screen.

    Step 3: Select the Load

    Find and tap the load you want to add an attachment to.

    Driver App Loads tab showing a list of loads organized under New, Picked Up, and Delivered status tabs

    You can select from New, Picked Up, or Delivered loads.

    Step 4: Tap the Attachments Section

    Scroll down to the bottom of the load page, locate the Attachments section, and tap Add Attachment.

    Driver App load detail page scrolled to the bottom showing the Attachments section with an Add Attachment button

    Step 5: Upload Your Attachment

    • Select the type of file you want to upload (photo, PDF, or document).
    • Choose a file from your phone's gallery, camera, or file browser.
    • The attachment will upload and appear under the Attachments section of that load.
    Driver App file upload screen showing options to select a photo, PDF, or document from the phone's gallery, camera, or file browser

    Step 6: Repeat as Needed

    You can add multiple attachments if necessary. Once uploaded, attachments are visible to your dispatcher or broker inside Carrier TMS.

    Optional: Include Attachments with an Invoice

    If you want to include the attachments when sending an invoice, follow the steps below after uploading your documents to the load.

    Step 1: Tap the Invoice Button

    At the top of the load screen, tap the Invoice button to begin creating your invoice. Or, if you have just delivered the load, you will have the option to send the invoice at that point as well.

    Driver App load screen showing the Invoice button at the top of the page
    Driver App post-delivery screen showing the option to send an invoice after marking a load as delivered
    Note: If you do not see this option, your dispatcher may have Fleet Drive mode enabled. You can learn more about this setting and how it impacts invoicing here: 

    Step 2: Select "Include Attachments"

    • After the initial invoice screen, you'll see an option to Include attachments.
    • Tap this option and select the files you'd like to send along with the invoice.
    Driver App invoice screen showing the Include Attachments toggle and a list of uploaded files available to select

    Step 3: Send the Invoice

    Once attachments are selected, proceed to send the invoice as you normally would. The attachments will be delivered along with the invoice for that load.

    Driver App send invoice confirmation screen showing selected attachments included with the invoice ready to be sent

    Next Steps