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How To Use The "Due From Carrier" Field in Shipper TMS

Table of Contents

    Introduction

    The Due from Carrier field in Shipper TMS lets a shipper or broker capture an amount owed by the carrier (for example, a broker fee). Once enabled, you’ll see a new Due from Carrier section inside Carrier Payment when creating or editing an order.

    Enable “Due from Carrier” in Order Fields

    First, you’ll enable the field from Manage Order Fields in Settings. If you need help getting to Manage Order Fields, follow this guide: How to Manage Order Fields .

    Step 1: Open Manage Order Fields

    1. Go to Settings and open Manage Order Fields.

    Step 2: Enable Carrier Payment → Due from Carrier

    1. Select Carrier Payment.
    2. Turn on (check) Due from Carrier.

    Verify the Field Appears on an Order

    After enabling the field, create a new order and confirm the section appears in Carrier Payment.

    Step 3: Create an Order

    1. Go to: https://shipper.superdispatch.com/orders/create 
    2. Fill in the required order details.
    3. In the Carrier Payment area, look for the new Due from Carrier section and enter the amount.

    Quick Reference

    Item Where What it does
    Due from Carrier Settings → Manage Order Fields → Carrier Payment Adds a field to capture an amount owed by the carrier (e.g., broker fee).
    Carrier Payment section Create/Edit Order Where you’ll enter the Due from Carrier amount once enabled.

    Keep going with these guides:

    How to Manage Order Fields 

    How to understand Carrier Payment Status's

    How to Create and Post an Order in Shipper TMS