Sam

Introduction With the launch of the FMCSA MOTUS registration system, USDOT PINs are no longer required. The FMCSA replaced PIN-based sign-in with Login.gov, a secure federal identity platform....

Introduction SuperPay automates payments from shippers to carriers. The payment status you see in Carrier TMS depends on what the shipper does, or doesn't do, after you deliver. This article e...

IntroductionNeed to update your company's information in Carrier TMS? Whether you need to change a contact email, phone number, address, billing details, or your terms and conditions, this guide wa...

Introduction Instant Transfer is a Super Dispatch program that helps trusted carriers get paid faster. Instead of waiting the usual 2–5 business days for an ACH transfer, eligible carriers can...

IntroductionThe Subscription Details page in Shipper TMS shows your monthly usage, your billing information, and your recent invoices in one place. You can see how many VINs you've posted and deliv...

If you want to stop a carrier from receiving, booking, or viewing your company's loads, Shipper TMS lets you blocklist them. Once blocklisted, the carrier will have no visibility into any loads pos...

IntroductionKeeping your phone number up to date with the Federal Motor Carrier Safety Administration (FMCSA) is important for compliance, audits, and time-sensitive communication. Your phone numbe...

Introduction If you paid a carrier with SuperPay and need to cancel the payment, you can do it in Shipper TMS as long as the money hasn't been paid out to the carrier yet. This article explain...

Introduction SuperPay in Shipper TMS has two workflows. The Automated flow charges your account and pays carriers for you. The Manual flow lets your team verify delivered loads and release eac...

Introduction If you are a Fleet Driver or plan to join a Carrier company already using Super Dispatch, you can easily request to join their account using the Super Dispatch Mobile App. Follow the s...