Introduction

Welcome to Super Dispatch! Today, we’ll walk you through Price Negotiation, a feature designed to streamline the load-booking process on the Super Loadboard. Price Negotiation allows shippers and brokers to automate negotiations with carriers, saving valuable time and ensuring a seamless booking experience.

In this guide, you’ll learn how to set up Price Negotiation, manage automated offers and counteroffers, and optimize your load bookings to move cars faster.

What is Price Negotiation?

Price Negotiation enables shippers and brokers to set budget parameters and preferences for carrier bids. By automating the negotiation process, this feature:

• Saves time by eliminating manual back-and-forth negotiations.

• Speeds up the booking process.

• Ensures you book loads with trusted, verified carriers on the Super Loadboard.

How to Set Up Price Negotiation

Below, we will show you How to Set Up Price Negotiation:

Step 1: Enable Instant Booking for Carriers

1. Navigate to the Manage Carriers section in Shipper TMS.

   

2. Search for the carrier by name or use the search bar.

3. Click on the carrier’s profile.

4. Select the Edit Icon under Internal Records.

5. In the carrier settings:

6. Change the Carrier Status to Approved.

   

7. Check the Can Instantly Book box.

8. Click Save to enable Instant Booking for the carrier.

Step 2: Configure Price Negotiation

1. Go to the Super Loadboard Settings Page in Shipper TMS.

2. Click Set Up SSO and follow the setup instructions.

Step 3: Define Negotiation Preferences

1. Set your Negotiation Budget to define the acceptable range for carrier bids.

2. Add Acceptable Carrier Dates to allow carriers flexibility for pickup and delivery dates without altering your order dates on the loadboard.

Step 4: Enable Gradual Increase (Optional)

1. Click Add Gradual Increase to adjust bid acceptance percentages over specific time intervals.

   

2. Define the start date, percentage increase, and duration in days.

3. Review the summary to ensure accuracy, then click Enable Negotiation to activate the feature.

   

How Automated Offers and Counter Offers Work

• Acceptable Bids: Bids within your starting price and max price range will be automatically accepted, and an offer will be sent to the carrier.

  

• Counter Offers: Bids above your max price will trigger a counteroffer at the maximum acceptable bid.

  

Note: Counter offers can be sent to multiple carriers simultaneously, increasing 
your chances of booking a load faster.

Exceptions

Some bids will require manual intervention. Exceptions include:

• Bids from carriers without Instant Booking permissions.

• Bids with pickup or delivery dates outside your preferred or acceptable carrier dates.

Note: For exceptions: You can manually accept, decline, or send a counteroffer. 
Any automated counteroffers previously sent will be canceled once you manually 
intervene.

Tracking Offers and Activity

You can view the history of offers and counteroffers in two places:

• Requests View: Displays all automated and manual activity related to carrier bids.

• Activity Log in Order Details: Shows timestamps and descriptions for each action taken.

Need Help?

If you have any questions or need assistance setting up Price Negotiation, please contact our support team. You can reach us via email at support@superdispatch.com, or simply click on the chat icon in the bottom right-hand corner of your screen to start a conversation with us. We’re here to help and look forward to assisting you!