Introduction
Notification emails in Carrier TMS keep your team updated every time your company picks up or delivers a load. Add one or more email addresses to the Notification emails field, and those recipients get an email as soon as a load is picked up or delivered.
Setting Up Notification Emails
Step 1: Open Carrier TMS Settings
- Click the Profile icon in the bottom-left corner of Carrier TMS.
- Select Settings from the menu.
Step 2: Open Notification Settings
- In the Settings menu, click Notifications.
- Scroll to the Notification Emails section, below SMS and Email Notifications.
Step 3: Enter the Recipient Email(s)
- In the Notification emails field, enter the email address that should receive pickup and delivery notifications.
- To add multiple recipients, separate each email address with a comma (,) and no spaces.
- Example: dispatch@company.com,billing@company.com,manager@company.com
Step 4: Save Your Changes
- Click Save so your changes take effect.
What to Expect in Notification Emails
Once set up, recipients get an email from Super Dispatch whenever a load is picked up or delivered. Each email includes:
- Load ID
- Pickup or delivery date and time
- Additional load details
These notifications keep dispatchers, accountants, and fleet managers informed about load status as it happens.
Next Steps
Want a copy of the BOL every time a load is delivered? Set up delivery confirmation emails in the same section.