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Welcome to Super Dispatch Help Center

Delivery Confirmation Emails In Carrier TMS

Table of Contents

    Introduction

    Delivery confirmation emails in Carrier TMS automatically send a copy of the Bill of Lading (BOL) for every load your company delivers. Add one or more email addresses to the Delivery confirmation emails field so key team members, like accounting or dispatch, always get the BOL and your records stay up to date.

    Setting Up Delivery Confirmation Emails

    Step 1: Open Carrier TMS Settings

    • Click the Profile icon in the bottom-left corner of Carrier TMS.
    • Select Settings from the menu.
    Carrier TMS profile menu opened from the bottom-left corner with Settings highlighted above Dispatchers, Carrier Profile, and Subscription Details

    Step 2: Open Notification Settings

    • In the Settings menu, click Notifications.
    Carrier TMS Settings menu with Notifications highlighted in the list of settings pages

    Step 3: Enter the Recipient Email(s)

    • Under Notification Emails, find the Delivery confirmation emails field.
    • Enter the email address that should receive a copy of the BOL for every delivered load.
    • To add multiple recipients, separate each email address with a comma (,) and no spaces.
      • Example: billing@company.com,dispatch@company.com,manager@company.com

    Step 4: Turn On Broker Notifications (Optional)

    • Check Send pickup/delivery notifications to brokers to also notify brokers when a load is picked up or delivered.
    Notification Emails section with Notification emails and Delivery confirmation emails fields, and the Send pickup/delivery notifications to brokers checkbox highlighted and checked

    Step 5: Save Your Changes

    • Click Save to confirm your settings.

    What to Expect in Delivery Confirmation Emails

    Once set up, recipients get an email from your company name whenever a load is delivered. Each email includes:

    • Load ID
    • Attached Bill of Lading (BOL)
    • Delivery details

    This helps accounting teams, dispatchers, and fleet managers stay informed and keep proper documentation for delivered loads.

    Next Steps

    Want updates before the load is delivered? Learn how to set up pickup and delivery notification emails for your team.