Introduction
Delivery confirmation emails ensure that your team receives a Bill of Lading (BOL) for every load that has been successfully delivered by your company. By adding an email address to the Delivery Confirmation Emails field, you can automatically send BOL attachments to key team members, keeping your records accurate and up to date.
In this guide, we’ll walk you through how to set up delivery confirmation emails and best practices for adding multiple recipients.
Setting Up Delivery Confirmation Emails
Step 1: Open Carrier TMS Settings
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Click on the Profile Icon in the bottom left corner of Carrier TMS.
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Select Settings from the menu.
Step 2: Navigate to Notification Settings
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Locate the Delivery Confirmation Emails field.
Step 3: Broker Notifications
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By checking the box "Send pickup/delivery notifications to brokers" This will also send them a notifications letting them know of pickup/delivery.
Step 4: Enter the Recipient Email(s)
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Enter the email address where you want to receive delivery confirmation emails with BOL attachments.
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To send the BOL to multiple recipients, separate each email address with a comma (,), but do not include spaces.
Step 5: Save Your Changes
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Click Save to confirm your settings.
What to Expect in Delivery Confirmation Emails
Once set up, recipients will receive an email from your company name whenever a load is delivered.
Each email will include:
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Load ID
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Attached Bill of Lading (BOL)
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Delivery details
This feature helps accounting teams, dispatchers, and fleet managers stay informed and maintain proper documentation for delivered loads.
Need Help?
Should you have any further questions or need additional assistance, please feel free to contact our support team at any time. You can reach us via email at support@superdispatch.com, call us at +1 (816) 974-7002, or simply click on the chat icon in the bottom right-hand corner of your screen to start a conversation with us. We’re here to help and look forward to assisting you!