Skip to main content

Search

Welcome to Super Dispatch Help Center

Pickup & Delivery Notification Emails

Table of Contents

    Introduction

    Notification emails help keep your team updated on every load pickup and delivery completed by your company. By adding an email address to the Notification Emails field, you can ensure that your team receives real-time updateswhenever a load is picked up or delivered.

    In this guide, we’ll show you how to set up notification emails and provide best practices for entering multiple recipients.

     

    Setting Up Notification Emails

    Below, we will cover Setting up Notification Emails: 

    Step 1: Open Carrier TMS Settings

    • Click on the Profile Icon in the bottom left corner of Carrier TMS.

    • Select Settings from the menu.

    Step 2: Navigate to Notification Settings

    • Select Notifications

    • In the Settings menu, locate the Notification Emails field.

    Step 3: Enter the Recipient Email(s)

    • Enter the email address that should receive pickup and delivery notifications.

    • If you need to enter multiple recipients, separate each email address with a comma (,) but do not include spaces.

      • Example: dispatch@company.com,billing@company.com,manager@company.com

    Step 4: Save Your Changes

    • Click Save to ensure the changes take effect.

    What to Expect in Notification Emails

    Once set up, recipients will receive an email from Super Dispatch whenever a load is picked up or delivered.

    Each email will include:

    • Load ID

    • Pickup/Delivery date & time

    • Additional load details

    These notifications help keep dispatchers, accountants, and fleet managers informed about load statuses in real time.

    Need Help?

    Should you have any further questions or need additional assistance, please feel free to contact our support team at any time. You can reach us via email at support@superdispatch.com, call us at +1 (816) 974-7002, or simply click on the chat icon in the bottom right-hand corner of your screen to start a conversation with us. We’re here to help and look forward to assisting you!