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Welcome to Super Dispatch Help Center

Pickup & Delivery Notification Emails

Table of Contents

    Introduction

    Notification emails in Carrier TMS keep your team updated every time your company picks up or delivers a load. Add one or more email addresses to the Notification emails field, and those recipients get an email as soon as a load is picked up or delivered.

    Setting Up Notification Emails

    Step 1: Open Carrier TMS Settings

    • Click the Profile icon in the bottom-left corner of Carrier TMS.
    • Select Settings from the menu.
    Carrier TMS profile menu opened from the bottom-left corner with Settings highlighted

    Step 2: Open Notification Settings

    • In the Settings menu, click Notifications.
    Carrier TMS Settings menu with Notifications highlighted in the list of settings pages
    • Scroll to the Notification Emails section, below SMS and Email Notifications.
    Carrier TMS Notifications page with the Notification Emails section highlighted below SMS and Email Notifications

    Step 3: Enter the Recipient Email(s)

    • In the Notification emails field, enter the email address that should receive pickup and delivery notifications.
    • To add multiple recipients, separate each email address with a comma (,) and no spaces.
      • Example: dispatch@company.com,billing@company.com,manager@company.com
    Notification Emails section with the Notification emails field highlighted, showing several email addresses separated by commas

    Step 4: Save Your Changes

    • Click Save so your changes take effect.

    What to Expect in Notification Emails

    Once set up, recipients get an email from Super Dispatch whenever a load is picked up or delivered. Each email includes:

    • Load ID
    • Pickup or delivery date and time
    • Additional load details

    These notifications keep dispatchers, accountants, and fleet managers informed about load status as it happens.

    Next Steps

    Want a copy of the BOL every time a load is delivered? Set up delivery confirmation emails in the same section.