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Account Security Best Practices
Account Security Best Practices

Keep your Super Dispatch account secure by following these best practices.

Updated over a week ago

How to Strengthen Your Security

This article can help you increase security within your business by following the steps below. If you believe your account has been compromised, please get in touch with Super Dispatch support immediately!

  1. Use unique passwords

    1. Avoid sharing passwords with others, as they can return later when they are no longer involved with Super Dispatch to disrupt operations.

    2. We highly recommend creating a password with a minimum of 8 characters using a combination of upper case letters, lower case letters, numbers, and special characters (for example: !, @, &, %, +)

    3. Passwords should not contain words that can be found in the dictionary, including your name, address, or any other personal information. It’s best to use a password that is not connected to your personal information.

  2. Protect against suspicious messages & activity

    1. Check with your email service provider to see if an email might be fake and report spam or phishing attempts.

    2. Make sure the email address and the sender's name match.

    3. Check your email settings and ensure there’s no unfamiliar activity in your history.

    4. Check that the email is not providing any link to suspicious websites

  3. Use the newest version of the software available

    1. Check for the latest release for all Super Dispatch products, web browsers, and operating systems, as additional security features may be offered in newer software versions.

    2. If you are unsure if you are on the latest version, you can uninstall and reinstall the software from the provider.

  4. Use the security settings and permission features

    1. Use the built-in security settings, such as two-factor authentication, lock screens, recovery codes, and any additional security features the device offers.

    2. Check for permission features, such as guest accounts, permission hierarchy, and setting a default permission group, that may prevent high levels of access on your devices when others are in control.

Following these steps can give you a more secure experience while conducting business on the Super Dispatch platform.

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