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Welcome to Super Dispatch Help Center

How to Choose Your Transport Type

Table of Contents

    Introduction

    When setting up your operating type in Super Dispatch, it's important to select the correct Transport category. Your selection determines how your business is represented, how jobs are matched to you, and how your operations align with FMCSA regulations. This article breaks down the three main Transport types — Auto-Hauler, Towing, and Driveaway — and explains when to use each one.

    Auto-Hauler

    Auto-hauling is the most common Transport type for transporting multiple vehicles using a truck and trailer setup. This method is ideal for long-haul transport across state lines or large-volume delivery.

    Key Features

    • Uses a multi-vehicle trailer (open or enclosed) pulled by a truck or tractor.
    • Can carry two or more vehicles at once.
    • Common for car dealerships, auctions, and cross-country moves.
    FMCSA Requirement: In the FMCSA MOTUS portal, make sure to select "Motor Vehicles" under the Cargo Carried classification when updating your carrier record.

    Towing

    Towing typically involves a flatbed or wheel-lift tow truck, and is often used for roadside assistance, accident recovery, or local transport. Capacity is usually limited to one or two vehicles at a time.

    Key Features

    • Uses a tow truck or rollback flatbed to transport vehicles.
    • Can carry 1–2 vehicles at a time, depending on truck type.
    • Ideal for short distances or emergency vehicle relocation.
    FMCSA Requirement: In the FMCSA MOTUS portal, select either "Motor Vehicles" or "Tow/Drive away" under Cargo Carried when updating your carrier record.

    Driveaway

    Driveaway service means that the carrier or driver physically drives the customer's vehicle to its destination. No trailer or towing equipment is used. This is common for relocating buses, RVs, or fleet vehicles.

    Key Features

    • No transport equipment is used — the vehicle is driven directly to its destination.
    • Only one vehicle can be moved at a time per driver.
    • Popular for fleet vehicle relocations, RV deliveries, and commercial vehicle moves.
    FMCSA Requirement: In the FMCSA MOTUS portal, select "Tow/Drive away" under Cargo Carried when updating your carrier record.

    Next Steps

    If you're not sure which Transport type to select or need assistance updating your carrier record in FMCSA MOTUS, our Compliance team is happy to help.