Introduction

Welcome to Super Dispatch! If this is your first time exploring our Help Center, we’re excited to have you here. Today, we’ll walk you through how to set up 2-Factor Authentication (2FA)—an essential security feature that adds an extra layer of protection to your account.

2FA requires two forms of identification before granting access, making it much harder for unauthorized users to gain entry. This extra step ensures that even if your password is compromised, your account remains secure.

The best part? 2FA is simple and easy to use. You won’t need to carry around token generators or install special apps—just verify your identity using a quick email or SMS code.

Benefits of 2FA

Here’s why enabling 2FA enhances your security:

• Quick and Easy Verification – Receive your code instantly via email or SMS.

• Stay Logged In for 14 Days – No need to enter a code every time you log in.

• Brute Force Protection – Limits passcode attempts to prevent unauthorized access.

• User-Friendly Setup – No complicated configurations required.

How to Enable and Use 2FA in Carrier TMS

Below we will walk you through How to Enable and Use 2FA in Carrier TMS:

Step 1: Log into Your Account

• Open the Super Dispatch Carrier TMS login page.

• Enter your email and password and click Log In.

Step 2: Receive Your Verification Code

• •After entering your credentials, you’ll be prompted to verify your identity.

• The verification code will be sent to your registered email or phone number.

Key Information: The code expires after 10 minutes. If you request a new code within this time, the same code will be sent. Once logged in, you will not need to enter a code again for 14 days unless you log out.

Step 3: Enter Your Verification Code

• If you received your code via email, check your inbox and copy the code.

• If you prefer SMS verification, click Receive Code via SMS to have the code sent to the phone number on file for your dispatcher account.

• Enter the code in the verification field and click Verify.

  

Note: If you did not receive a code, click Resend Code to request a new one.

Need Help?

Should you have any further questions or need additional assistance, please feel free to contact our support team at any time. You can reach us via email at support@superdispatch.com, call us at +1 (816) 974-7002, or simply click on the chat icon in the bottom right-hand corner of your screen to start a conversation with us. We’re here to help and look forward to assisting you!